On December 15th, 2019, the second stage of the new Canadian Airline Passenger Protection Regulation will come into force. This article - the third part of our series - briefly guides through this section of the airlines' obligations and respective rights of passengers. The fourth part compares the Canadian and the European regime under the Regulation (EC) 261/2004.
As a reminder, rules regarding denied boarding, tarmac delays and lost or damaged baggage have already been in force since July 15th, 2019.
The new set of regulations covers further obligations for canceled and delayed flights. The obligations in these events are similar and vary depending on the reason for the disruption (whether it has been within the carrier's control or not), the length of delay caused and the size of the carrier.