{
| Företagsnamn | Land | IATA | Punktlighet | Service | Ersättningsprocess | Totalt |
|---|---|---|---|---|---|---|
| American Airlines | USA | AA | 8.0 | 6.6 | 9.5 | 8.0 |
| British Airways | United Kingdom | BA | 7.9 | 8.0 | 8.2 | 8.0 |
| Delta Air Lines | USA | DL | 8.2 | 6.8 | 7.6 | 7.6 |
| SAS Scandinavian Airlines | Norway | SK | 7.4 | 6.8 | 9.2 | 7.8 |