In an era where flight disruptions are no longer anomalies but expectations, the Click2Refund CNN feature brings to light our essential services. Our mission is straightforward: to assist air passengers in securing the compensation they are entitled to under current regulations.
With the increasing need for dependable flight compensation services, Click2Refund offers a no-nonsense approach to tackling airline delays and cancellations. CNN's spotlight on our operations reinforces our role as a trusted ally for passengers seeking justice in the face of travel inconveniences.
This blog dives deep into the nitty-gritty of our conversation with CNN. How are passengers affected by the volatile ways in which airlines today operate? What are the few things they need to know? What should be the next steps in times of distress? We have covered it all. It's time to dig in.
CNN’s recent coverage of Click2Refund spotlighted a major shift in airline compensation. The segment laid out the data—rising disruptions, slow airline response times—and featured Click2Refund as a practical solution that works where traditional customer service fails.
The Click2Refund featured on CNN included commentary from travel experts who underscored the growing need for third-party intervention in refund claims. With our platform’s automation and legal precision, passengers avoid paperwork and recover eligible funds without chasing airlines.
In the report, CNN also referenced Click2Refund’s role as a trusted flight compensation company, noting the platform’s success across EU markets and its expansion into North America. It reinforced what our clients already know—we’re not just an airline refund platform, we’re a reliable partner in a broken system.
Flight delays and cancellations are not rare anymore. They are becoming part of travel, especially across Europe and North America. What many passengers still don’t realize is that the law often entitles them to compensation. But airlines rarely mention that part.
In the EU, EC 261/2004 protects travelers. It applies when your flight arrives late by more than three hours, gets canceled without enough notice, or if you’re bumped from a flight due to overbooking. Depending on the situation, you could claim up to €600. And yes, this also covers connecting flights booked under the same reservation.
Things are also changing in the U.S. A new rule from the Department of Transportation now requires airlines to refund passengers automatically in cases of major delays or cancellations. No request forms. No waiting on hold.
What does this mean for you?
Passengers are often told they can “just claim” compensation from the airline. What they are not told is what happens after that: ignored requests, vague denials, and systems designed to exhaust your time and patience.
Click2Refund was built to deal with exactly that.
We have handled thousands of cases where passengers had every right to compensation, but no way to get it enforced. Our success rate? Over 98%. Instead of sending forms and then waiting, we file the claim, track the timelines, escalate where needed, and hold airlines accountable under the law. And we do it with legal backing, not automated guesses. Our professionals and claim experts will go through your case and handle all the heavy lifting.
There’s no charge to start. No service fee if the claim doesn’t succeed. If we recover funds, we take a fixed percentage, clear, up front, and agreed upon from the beginning. You’ll never be surprised by small print.
Our platform is stripped of unnecessary steps. It asks what’s needed, checks eligibility instantly, and gives you a clear yes or no before you commit. No uploads unless strictly required. No jargon.
We also stay reachable—always. Chat, email, phone, social media. Real support, not AI-generated replies. And if your claim hits a snag, we will explain why and what happens next.
✔ Quick Turnaround on Claims – Many travelers say their cases were resolved faster than expected, often within just a few weeks. For people used to airline delays—both in flights and responses—that speed stands out.
✔ Straightforward, Responsive Support – Customers mention they were kept in the loop throughout. Questions were answered clearly, and updates arrived without needing to chase anyone.
✔ Strong Track Record, Even on Tough Claims – Some users came to us after trying elsewhere. The outcome? Click2Refund secured compensation where others had stalled or dropped the case.
✔ No Guesswork on Fees – We serve no win no fee basis without any advance payment. What we charge is fixed and agreed on up front. There’s no “extra processing cost” or surprise deductions after payout.
✔ Simple, Streamlined Claim Process – Users appreciate how little effort it takes to submit a claim. No dense forms. No technical steps. Just a few clicks and we take it from there.
✔ Reliable, Start to Finish – Many describe the service as consistent, honest, and something they’d use again without hesitation. It’s not just about getting paid—it’s about feeling backed by a process that works.
What sets Click2Refund apart isn’t just a claim—it’s what happens when claims hit resistance. That’s where the gap between us and other providers shows.
We don’t outsource the hard parts. We don’t rely on auto-generated legal letters and hope the airline plays along. We manage each case end-to-end, with structured internal reviews and escalation paths that actually get answers. That’s a major reason behind our 98%+ success rate—one of the highest in this space.
In flight refund comparisons, you’ll notice something else: timeline. Many providers leave claims sitting for weeks with no updates. We don’t. Our internal SLA targets keep things moving, and customers are updated at every key stage. The result? Faster resolutions, fewer dropped cases, and higher payouts.
Pricing is another difference. While others bake in extra fees later—admin, payment processing, “case complexity”—ours are flat and agreed to up front. No recalculations. No small print.
Click2Refund reviews speak to that consistency. Many come from people who tried elsewhere, got nowhere, and were surprised by how structured and responsive our system is.
Flight disruptions are rarely just a delay. For most travelers, they come with real costs—missed meetings, lost bookings, and hours stuck in airports. Some passengers give up on getting compensated because the process feels stacked against them. We help make sure that doesn’t happen.
Here are a few cases where we stepped in and made a difference.
A long-haul passenger reached out after their flight landed over 10 hours late. The airline dismissed their claim, blaming internal operations. Our team reviewed the timeline and challenged the decision. Within a few weeks, the passenger received €600, no back-and-forth, no runaround.
One traveler faced a last-minute cancellation that left them stuck in a foreign city for over 24 hours. With little guidance from the airline, they came to us. We handled the entire process—from claim submission to follow-up. Result? A €600 payout, processed in just under three weeks.
A Paris-based consultant lost a key meeting due to a delay heading to New York. The airline claimed “extraordinary circumstances” and denied compensation. We didn’t accept that. After checking the cause and confirming eligibility, we secured €400 for the passenger—enough to cover the trip’s lost value.
A family flying from Madrid to Los Angeles had their flight cancelled with just a few hours’ notice. They were left at the terminal with no clear guidance. After reaching out to us, we handled the claim from start to finish. The family received over €2,400 in total compensation—justified, fast, and with zero surprises.
What sets Click2Refund apart is our ability to handle claims efficiently, even in high-stress situations. These airline compensation success stories showcase our unique ability to minimize the disruption caused by travel issues and deliver tangible results. Whether it's a last-minute cancellation or a significant delay, we ensure our customers receive what they are entitled to, without unnecessary delays or confusing processes.
Check you compensation eligibility with our free compensation calculator in just 2 minutes.
Click2Refund’s feature on CNN isn’t just a milestone—it reflects our consistency in helping air passengers get what they’re owed. The rules are clear. So is our process.
Our process is built to cut through the noise. We assess your case, handle the legal back-and-forth, and follow it through to payout. No legal jargon. No unnecessary paperwork. No win no fee which means no fees unless we win. We cover all legal costs.
Every year, thousands of passengers walk away from compensation that is rightfully theirs. Whether your delay was a few hours or an overnight disruption, there’s a legal framework that protects you, and we make sure it’s enforced.
Check your flight eligibility today. Submit your claim online in minutes. If you are owed money, we will secure it.
Click2Refund is a trusted flight compensation service that helps passengers claim refunds for delayed, cancelled or overbooked flights under EU261 and other regulations. We handle the entire legal and administrative process on your behalf.
We review your case, handle all airline communication, and secure your compensation, typically up to €600, without upfront costs. Our team ensures your claim is backed by strong legal grounds.
Yes, Click2Refund is a legitimate, secure platform with a 98% success rate and transparent, no-win-no-fee policy. Thousands of travelers across Europe and North America trust us every year.
Flights that are delayed over 3 hours, cancelled last-minute, or overbooked may be eligible for compensation under EU261 and similar laws. Even if the airline says no, we investigate your true eligibility.
Most claims are processed within weeks, depending on the airline’s response time and case complexity. We push for the fastest resolution possible without compromising your payout.
No. Our service is risk-free. You only pay a fee if we win your case and secure your flight refund. There are no hidden charges or surprise deductions from your payout.