INTRODUCTION TO AEROMEXICO FLIGHT DELAY COMPENSATION: EVERYTHING YOU SHOULD KNOW

What to Know About Air Passenger Rights and Flight Compensation on Aeromexico

Even though Aeromexico is not a European airline, every time it takes off from an airport in Europe, it complies with European regulations. This suggests that people who board Aeromexico aircraft from an airport in Europe are entitled to the protection clause as provided by EC 261, an internationally renowned law on air passenger rights.

Under EC 261, passengers traveling out of the European airport operated by Aeromexico are entitled to reimbursement for various problems, including aircraft delays, cancellations, and overbooking, as long as Aeromexico is held accountable for the occurrence.

Also, note that the same protections do not cover flights traveling oppositely. If the leaving airport is outside the EU, EC 261 does not apply to Aeromexico passengers arriving in the European Union (EU).

Check Click2Refund’s compensation calculator to learn more about you are eligible for Aeromexico delayed or cancelled flight.

What is Some Useful Information on Aeromexico Delays? What do I do in Such a Situation?

Since flights are only delayed for one reason, knowing why your Aeromexico flight is delayed is a major deciding factor in what to do in such circumstances. It's important to remember that you will get to your destination eventually. Remember that the airline has particular obligations to you if your Aeromexico flight originates from the EU. Furthermore, depending on certain conditions, you can qualify for reimbursement for the flight delay.

As stipulated by EU legislation, your rights include the following:

• You are entitled to up to €600 in compensation, regardless of the ticket's cost.
• You are qualified to make your claim for up to 3 years.
• You can request compensation if your flight is canceled, overbooked, or delayed at the last minute for at least three hours.

What do I do if my Aeromexico Airlines flight is canceled?

It's normal to have many questions and concerns when you learn of the cancellation of your Aeromexico flight; it doesn't matter whether you are at home or overseas. The most important thing to know is that Aeromexico must locate a replacement flight or provide you with a full refund.

However, since flight cancellations frequently influence passengers' travel arrangements, it's a good idea to find out if you could also be entitled to participate in the Aeromexico reimbursement policy to make up for the inconvenience that the trip cancellation may have caused.

Aeromexico is mandated to pay passengers up to €600 per person for late-notice flight cancellations, defined as flights canceled fewer than 14 days before the scheduled departure, per the laws of the United Kingdom and the European Union.

What are Some of the Exceptions to Aeromexico Flight Delay Compensation?

If Aeromexico can offer a substitute flight with departure and arrival schedules similar to the original trip, they will not be required to pay compensation. Additionally, compensation is not required when special circumstances are at play.

Aeromexico does not necessarily offer compensation for flight cancellations if an unforeseen circumstance outside the airline's control forces a cancellation. Typical instances of these kinds of situations are bad weather, our breaks e.g., COVID-19, or Bird Flu, and an air traffic control strike.

What Happens If I Experience an Overnight Delay on an Aeromexico Flight?

You are entitled to free lodging if you must wait the entire night. We all find ourselves in that situation where we are left to sleep at the airport as a result of an unexpected delay in our flights. Suppose you fall victim to an Aeromexico flight delay, especially if the flight is from the EU and has been canceled and your rescheduled trip is planned for the following day. In that case, you will also be eligible for Aeromexico Airlines' delayed flight compensation. The airline is in charge of providing you with a free hotel stay and organizing your transportation to and from the hotel.

But you must understand that you might only sometimes get a complimentary hotel stay and transfer. This is considered on a case-by-case basis, and the airline could decide not to supply these accommodations if, for instance, the delay or waiting duration is six hours, and it requires a minimum of 2-3 hours to transport every affected customer to the hotel.

How Can I Qualify for the Aeromexico Flight Compensation Claims?

If you, as the passenger, have experienced any of the following circumstances, you may be entitled to the Aeromexico flight delay compensation:

• Flight Delay
  • If your flight was three hours or behind schedule when it finally reached its destination.
• Aeromexico Flight Cancellation:
  • If you find yourself in a situation where your flight was canceled less than 14 days before the intended departure.
• Overbooking
  • You were refused boarding as a result of an overbooking, a situation that’s solely the fault of the airline.
• Missed Connecting Flight:
  • You missed a connecting flight due to a delay in one of the airline fleets, resulting in an arrival at your destination three or more hours behind schedule.

Check your eligibility with Click2Refund!

What are Different Types of Aeromexico Flight Compensation, and How Much Should I Expect?

• If you are traveling 1,500 km through domestic flights within the EU, you are eligible for up to €400 per person.
• If you are traveling less than 1,500 km, you are eligible for €250 per person.
• For non-internal EU flights between 1,500 and 3,500 kilometers, you are eligible for up to €400 per person.
• Over 3,500 kilometers in non-internal EU flights: you are eligible for up to €600 per person.

What do I do if my Aeromexico is Delayed or Cancelled?

Please stick to the following steps:

• Verify the cause of the postponement or cancellation.
• Gather proof, such as pictures, vouchers, Aeromexico booking numbers, spending receipts, and any other documents that may be useful in the validation process.
• At the airport, assert your right to the minimum benefits and services.

What Will I do If My Flight Was Cancelled While Still at Home?

Sometimes, we find ourselves in a situation where our flights are canceled or delayed while still dressing up to leave. In most cases, these airlines send emails informing you of the flight delay, or you looked up the status of your flight online and saw that there was a delay.

As much as finding out your flight's check-in status is important, what's also important is ascertaining whether the online check-in process is proceeding according to plan, even if you have already finished it. You can use this information to determine the best time to leave for the airport.

Now, if you are in this league of passengers, here's what you should do:

• Be patient and wait for additional information if check-in is delayed.
• In a situation with no check-in delay, it is okay to head to the airport.

What if I Have a Reservation on a Different Aeromexico Flight that I Risk Missing?

The next step is determined by the connecting flight you have reserved. You're in good hands if the airline protects your connecting flight. Aeromexico is expected to handle the problem and will provide a complimentary new ticket to your destination if needed (in case of a missed connection). However, you are accountable if you have made separate reservations for two or more flights, known as self-transfer flights.

What You Should Do After Arriving at the Airport?

Upon arriving at the airport, endeavor to do the following:

• Confirm if your Aeromexico flight's check-in process has started.
• Confirm if the check-in is progressing. If it is, it's a good sign. Under such circumstances, finish your flight check-in, pass through airport security, and go to your designated gate. If you've completed your online check-in, proceed towards the airport security.

Please note:

• It's best to wait for the time if check-in has yet to begin. It's important to wait until the check-in desk opens. When check-in begins, it's usually a sign that your flight leaves shortly, usually in a few hours.

Also note that even though Aeromexico is a Mexican airline, many of its flights are protected by EU legislation in the case of a three-hour delay.

You have a right to compensation from the airline if your aircraft leaves the EU and you wind up waiting at the airport for three hours or longer. All Aeromexico flight delays are subject to the same laws, regardless of the reason for the delay. Aeromexico must provide a complimentary meal, drink, and two free phone calls, emails, or internet access.

Major Points You Must Note About Aeromexico Airlines Delayed Flight Compensation

This clause applies to all Aeromexico flights that leave the European Union. All passengers are entitled to these perks, regardless of their country.

You must meet specific requirements to be eligible for Aeromexico flight delay compensation. The flight must originate from the EU, and Aeromexico should be held responsible for the delay, which should have been more than three hours. Should your recent experience meet these requirements, you might qualify for reimbursement for EU flight delays.

What is the Way to Approach The Compensation Claiming?

The best way is to allow professionals to handle the matter for a hassle-free outcome. This method guarantees a simpler and quicker procedure to obtain your Aeromexico compensation. In order to check the benefits of using a professional service to handle your Aeromexico flight compensation claims, you can read our blog on this.

Note: This doesn't apply to just Aeromexico, but airlines (no matter where they operate): they frequently provide false justifications for delays to avoid paying compensation, so be ready for the potential of rejection.

This is where we recommend you source for the services of a specialist in the business; try Click2Refund.

How Long Will It Take Me to Process the Aeromexico Flight Delay or Cancellation Compensation?

The entire process, from the time of application to the time you get paid, usually takes two to three months. It might take longer, though, but only if you approach them directly through the Aeromexico customer service channel.

Also, you can still choose to use the help of professionals, which is another reason to stick to Click2Refund.

The eligibility period is determined by the country's laws from which you depart. Claims for flights up to two or three years old are accepted in several countries. Still, it's best to get started on the process right away. Please visit our blog page to get more information on the time limitation.

Getting Aeromexico flight delay compensation will go more smoothly if you take action as soon as possible.

Does Aeromexico Airlines Compensation Only Apply to European Union Nationals?

No, it applies to everyone, regardless of nationality. This protection covers all passengers in all circumstances. Under EU law, every passenger is entitled to Aeromexico delay compensation, regardless of nationality. For everyone, even foreign visitors, the rules are the same.

NB: All travelers will receive the same sums per person, regardless of nationality, airline, ticket price, or travel insurance. Even infants are entitled to full flight compensation if the airline is at fault for a last-minute flight cancellation.