Reviews by customers.
Alam Pozuelos
November 18, 2025
11/18/2025
At the beginning I wasn't sure if this was gonna be true
Here is a positive review from me. at the beginning I wasn't sure if this was gonna be true but genuinely, this company kept me informed about the process of my claim, it toke time as everything but I got paid minus the fees they charged (as expected ) But they got me something even when the company I was claiming from refused to pay. So truly I have had not problems doing my claim trough this company. When I asked a question they replied it was all via email but they were friendly on their responses and reasonably quick.
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Seungmin Cho
November 14, 2025
11/14/2025
I really appreciate it👍
Oscar replied so kind and quick! I really appreciate it👍
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Randolph Valencia
November 14, 2025
11/14/2025
Quick updates plus very responsive for all your concerns
Quick updates plus very responsive for all your concerns... compensation took only one day to received on my bank account...
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Arjay j
November 13, 2025
11/13/2025
Staff are very responsive and friendly
Click2Refund is the company you should go to if you’re looking someone to help you claim a compensation with your delayed or canceled flight. Staff are very responsive and friendly. Special mention to Jamie who has been really helpful towards the process.
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Mas Nucs
November 12, 2025
11/12/2025
Click 2 refund came through and got us a refund
Patience is golden. It took a while, I even thought it wasn’t real, but I was wrong. Click 2 refund came through and got us a refund. Their staff was friendly and responsive, in our case it took close to 2 years but it wasn’t their fault, the judicial system is slow, but Clic 2 Refund staff stuck to it and won. Thank you Click 2 Refund.
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Manuela Zadravec
November 07, 2025
11/07/2025
I had a great experience with **Click2Refund** regarding my flight delay compensation.
I had a great experience with **Click2Refund** regarding my flight delay compensation. The process was smooth and straightforward, and their team kept me updated every step of the way. They handled all the paperwork and communication with the airline, which made the entire refund process stress-free. A special thanks to the representative Ivan who assisted me — very professional, polite, and genuinely cared about resolving my case. I truly appreciate the excellent customer service and dedication. I’d definitely recommend **Click2Refund** to anyone facing flight delays or cancellations!
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Arbresha Tuhina
November 06, 2025
11/06/2025
very fast replies
I was in contact with Eli. Nice person, very fast replies. Otherwise Click2Refund is ok, but the reimbursement of claim took about 3 months.
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inka Toussaint-Sherrill
October 29, 2025
10/29/2025
So this was my first time experiencing difficulties with a flight
So this was my first time experiencing difficulties with a flight, and Michael was such a great help. He responded to all my emails immediately and kept me up to date on what's going on. Thank you so so much Michael.
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Brenda Keane
October 27, 2025
10/27/2025
I found Click 2 refund so user friendly and professional
I found Click 2 refund so user friendly and professional. Jamie was so easy to deal with and kept me updated at all times.
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Milica Jovanovic
October 24, 2025
10/24/2025
Excellent communication and quick execution
My sincerest recommendation for cooperation. Excellent communication and quick execution. It was my pleasure working with this company. Thank you
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Osvaldo Tavarone
October 23, 2025
10/23/2025
They are very safe and reliable.
The company, and Mr. Boris in particular, were very efficient, resolving issues quickly and effectively. They are very safe and reliable.
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Karen Tabima
October 23, 2025
10/23/2025
Excellent Service from Simon would definitely recommend and use in the future.
Excellent Service from Simon would definitely recommend and use in the future.
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OLIVIER JAGUENAUD
October 22, 2025
10/22/2025
I had an excellent experience with Click2Refund
I had an excellent experience with Click2Refund. Communication was constant throughout the process, and I always received clear and timely responses. My case was handled with great care and professionalism, leading to a successful outcome and financial compensation. A special mention to Ivan, who was my main contact — he followed my case closely, providing regular updates and valuable information at every stage. His professionalism and attention to detail made the whole process smooth and reassuring. I highly recommend Click2Refund to anyone seeking reliable and efficient support for their compensation claims.
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Francisco Capilla Martín
October 22, 2025
10/22/2025
Great work by click2refund.
After a cancelled flight, I got my reimbursement 4 month lates. Great work by click2refund.
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Anne A
October 21, 2025
10/21/2025
Our experience with Click2Refund was extremely positive!
Our experience with Click2Refund was extremely positive! Following submission of the required documentation, our compensation/refund was in our bank account in just under 3 weeks. The Click2Refund website and Boris, our contact person, kept us informed of the progress of our application throughout the process. We would not hesitate to use Click2Refund again should the need arise.
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