Reviews by customers.
Bogdan Constantinescu-Brad
December 01, 2025
12/01/2025
Prompt and highly effective!
Prompt and highly effective!
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Josie Granitto
December 01, 2025
12/01/2025
I highly recommend using them , great customer service
I highly recommend using them , great customer service . We got our money within 10-14 weeks. They are patient and understanding and always replied to our email. I would use them again.
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Josie Granitto
December 01, 2025
12/01/2025
I had an excellent experience with click 2 refund
I had an excellent experience with click 2 refund. They are professional , reply every time you email them. Simon was always the one replying , he was in charge of our case and he was understanding and patient. It was also reassuring that I got feedback every time I asked. We got our money within approximately 10 to 14 weeks. This company is real and they help you get what you deserve .i highly recommend using them.
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Melih Yumus
November 25, 2025
11/25/2025
The team responded quickly
The team responded quickly and provided clear guidance throughout the claim process. No issues on my end.
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kabena kasanagati godelive
November 22, 2025
11/22/2025
I appreciated your engaging discussion with me and your prompt responses.
Thanks, I appreciated your engaging discussion with me and your prompt responses.
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QUDO QUDO
November 20, 2025
11/20/2025
It is unbelievable that the whole case was managed in a remote way
It is unbelievable that the whole case was managed in a remote way, with emails and your website only. Honestly, up until the moment I received the compensation amount, I was not 100% sure Click2Refund was real. Before I contacted you guys for the first time, I had spent around 2 weeks trying to find out if your company really exists or it is just a fraudulent internet scam to which I need to send my personal data. It could have been a fake online phishing site that would collect and sell my data later. Your professionalism and patience, however, helped me convince it was not that. Thank you for replying to all my ~25 emails with a short turnaround time. And I am very happy that I contacted you back then. And yes, it took several months, but I am very very glad to see the final amount on my account.
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John Butorac
November 20, 2025
11/20/2025
I recommend Click2refund to any traveler who has had their travel disrupted because of flight issues.
We received a good refund from the airline because of the effort put in by Boris and Click2refund. It took longer than I expected, several months, but the wait was worth it. I checked periodically on the progress of the claim and I always had a quick response and encouragement that the claim was in progress. I recommend Click2refund to any traveler who has had their travel disrupted because of flight issues.
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Alam Pozuelos
November 18, 2025
11/18/2025
At the beginning I wasn't sure if this was gonna be true
Here is a positive review from me. at the beginning I wasn't sure if this was gonna be true but genuinely, this company kept me informed about the process of my claim, it toke time as everything but I got paid minus the fees they charged (as expected ) But they got me something even when the company I was claiming from refused to pay. So truly I have had not problems doing my claim trough this company. When I asked a question they replied it was all via email but they were friendly on their responses and reasonably quick.
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Seungmin Cho
November 14, 2025
11/14/2025
I really appreciate it👍
Oscar replied so kind and quick! I really appreciate it👍
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Randolph Valencia
November 14, 2025
11/14/2025
Quick updates plus very responsive for all your concerns
Quick updates plus very responsive for all your concerns... compensation took only one day to received on my bank account...
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Arjay j
November 13, 2025
11/13/2025
Staff are very responsive and friendly
Click2Refund is the company you should go to if you’re looking someone to help you claim a compensation with your delayed or canceled flight. Staff are very responsive and friendly. Special mention to Jamie who has been really helpful towards the process.
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Mas Nucs
November 12, 2025
11/12/2025
Click 2 refund came through and got us a refund
Patience is golden. It took a while, I even thought it wasn’t real, but I was wrong. Click 2 refund came through and got us a refund. Their staff was friendly and responsive, in our case it took close to 2 years but it wasn’t their fault, the judicial system is slow, but Clic 2 Refund staff stuck to it and won. Thank you Click 2 Refund.
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Manuela Zadravec
November 07, 2025
11/07/2025
I had a great experience with **Click2Refund** regarding my flight delay compensation.
I had a great experience with **Click2Refund** regarding my flight delay compensation. The process was smooth and straightforward, and their team kept me updated every step of the way. They handled all the paperwork and communication with the airline, which made the entire refund process stress-free. A special thanks to the representative Ivan who assisted me — very professional, polite, and genuinely cared about resolving my case. I truly appreciate the excellent customer service and dedication. I’d definitely recommend **Click2Refund** to anyone facing flight delays or cancellations!
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Arbresha Tuhina
November 06, 2025
11/06/2025
very fast replies
I was in contact with Eli. Nice person, very fast replies. Otherwise Click2Refund is ok, but the reimbursement of claim took about 3 months.
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inka Toussaint-Sherrill
October 29, 2025
10/29/2025
So this was my first time experiencing difficulties with a flight
So this was my first time experiencing difficulties with a flight, and Michael was such a great help. He responded to all my emails immediately and kept me up to date on what's going on. Thank you so so much Michael.
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