Reviews by customers.
Corinne Da Costa Lima
January 03, 2026
01/03/2026
Merci beaucoup à l'équipe de click2refund
J'ai monté le dossier suite à un retard de 24 heures d'un vol vers PAPEETE, franchement sans trop y croire. Moins de 3 mois après j'ai été crédité de la somme de 843 euros (1200 -29%) pour 2, très agréablement surpris. Merci beaucoup à l'équipe de click2refund
View Original Post
M. H
January 02, 2026
01/02/2026
it was such an amazing experience with an efficiency team
Thanks Eli for your help.it was such an .amazing experience with an efficiency team
View Original Post
Luciano Prospero
January 02, 2026
01/02/2026
Ho avuto un'ottima esperienza con questa società per una richiesta di risarcimento dovuta a un volo cancellato
Ho avuto un'ottima esperienza con questa società per una richiesta di risarcimento dovuta a un volo cancellato. Si sono occupati di tutto dall'inizio alla fine e non ho dovuto pagare un solo centesimo in anticipo. Come concordato fin dall'inizio, hanno trattenuto una commissione del 29% solo una volta ottenuto con successo il rimborso. È stato un processo completamente privo di stress. Vorrei ringraziare specialmente Simon, che è stato il mio referente principale. Si è dimostrato sempre disponibile, professionale e mi ha tenuto aggiornato durante l'intera procedura. Raccomando vivamente i loro servizi a chiunque cerchi un team di professionisti per far valere i propri diritti di passeggero
View Original Post
ofelia grigorescu
December 31, 2025
12/31/2025
highly professional in obtaining the compensation,
Mr. Oscar was highly professional in obtaining the compensation, keeping constant communication with us and promptly answering all our questions.
View Original Post
Snježana Huško
December 28, 2025
12/28/2025
Everything was very professional, clearly and politely communicated
Everything was very professional, clearly and politely communicated by Irwin and in the end the expected and satisfactory result. Thank you Irwin!
View Original Post
Milan Bura
December 28, 2025
12/28/2025
I am extremely satisfied with Click2Refund
I am extremely satisfied with Click2Refund and highly recommend their services to everyone, especially the employee Emma, who was exceptional in assisting me.
View Original Post
Maries Vandenbosch
December 28, 2025
12/28/2025
if we didnt work with click 2 refund we would only have gotten 37Euro
happy we contacted simon trough click 2 refund. We were delayed in Stockholm ( flight to brussels) and got a compensation I believe 1 month after we filled out the paperwork. we also did paperwork with brussels airlines and we recieved a ridicilous small amount from brussel airlines 4 months later, if we didnt work with click 2 refund we would only have gotten 37Euro's, now we recieved 250. a big difference. very happy
View Original Post
Anu Hou
December 28, 2025
12/28/2025
I truly appreciate their professionalism and no hassle service.
I used their online portal services to claim damages from British Airways. Irwin was very helpful in explaining the procedure in detail. The claim started in mid September and it was settled by November. I chose to receive my funds via cheque which took a bit longer. If you are okay with e-transfer, the transfer is much quicker. I truly appreciate their professionalism and no hassle service. Thank you Irwin.
View Original Post
Goran Ćinćur
December 26, 2025
12/26/2025
Can only recommend.
Excellent experience with Eli. Everything went like I was told, in 3-4 months they just asked me for a bank account number to send me the money they claimed. Can only recommend.
View Original Post
ibi mecka
December 25, 2025
12/25/2025
They were very promt and helpful at any moment
They were very promt and helpful at any moment. Thanks to Kevin i could solve all claims Regards.
View Original Post
Vassil Bankovsky
December 23, 2025
12/23/2025
Click2Refund delivered outstanding results with excellent customer service and a hassle-free experience
I had an excellent experience working with Kevin at Click 2 Refund. He was highly professional, knowledgeable, and proactive in identifying an effective solution for my case. Kevin took the time to listen carefully, answered all of my questions clearly, and ensured I felt supported throughout the entire process. His communication was prompt and thorough, and he consistently went above and beyond to resolve everything quickly and accurately. I particularly appreciated his positive attitude and strong attention to detail. Overall, Kevin and the team at Click 2 Refund delivered outstanding results with excellent customer service and a hassle-free experience. I highly recommend Kevin and Click 2 Refund to anyone seeking a reliable, efficient, and customer-focused company to handle their claim.
View Original Post
Tatpurush Bhat
December 22, 2025
12/22/2025
Excellent professional service. Highly recommended.
Excellent professional service. Highly recommended.
View Original Post
Iva Lazić
December 21, 2025
12/21/2025
Excellent service
Excellent service, especially Mr. Boris.
View Original Post
Fotios
December 10, 2025
12/10/2025
Everything was as he told us and correct and eventually we received money
We submitted the case to Click2Refund and from the day we requested compensation we were guided by Kevin, very professionally and efficiently. Everything was as he told us and correct and eventually we received money. It was flight from Athens to Belgrade with delay of about 8 hours, operated by Air SERBIA. Thank you Kevin and thank you Click2Refund
View Original Post
Ayesha Tariq
December 09, 2025
12/09/2025
Very reliable company to use.
Used their service for a refund request that Aer Lingus rejected, claiming the delayed flight and subsequent charges I incurred due to having to check in my carry on bag on a different flight as well as late charges for my air bnb. It took a few months but I got a response back from click2refund and got my refund deposited to my account today. My correspondent, Jamie, was extremely helpful. Very reliable company to use.
View Original Post