Reviews by customers.
Tim Brown
September 12, 2026
09/12/2026
I don't think I would have bothered with the hassle of trying to apply myself
Totally happy with the Click2Refund service for my compensation for an unannounced cancellation of a flight from Malaga to Morocco. I don't think I would have bothered with the hassle of trying to apply myself. Took a little bit of time to process but no worries!
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David Beck
September 12, 2026
09/12/2026
I am very pleased with the results and recommend them highly
Although I had heard about a European law requiring airlines to reimburse passengers for long delays, I didn't even think about trying to apply after our plane was delayed on the runway for three hours in Aberdeen. Click2refund reached out and offered their services and made it relatively easy to go through the application process then handled the follow up until we received $887.24. Josh was assigned to us and did a great job of keeping us informed throughout the lengthy process. Click2refund required no upfront fees and only gets their cut, 29%, if they are successful in getting the airline to pay. If you think you may be eligible for a refund there's nothing to lose by letting them try. I am very pleased with the results and recommend them highly.
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Iman Sadeghi
September 11, 2026
09/11/2026
I am very satisfied with the service I received from Click2Refund
I am very satisfied with the service I received from Click2Refund. The positive reviews I had read helped me decide to work with this company, and I’m glad I did. The entire process was smooth, hassle-free, and handled very professionally. I only had to provide the necessary documents, and they took care of everything else until the compensation was successfully transferred to my account. Special thanks to Elie for the excellent assistance and communication throughout the process. I would definitely recommend Click2Refund to anyone seeking compensation for a disrupted flight.
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Catherine Maristela
September 10, 2026
09/10/2026
More power and I hope you can help many more like us
At first I didn't really believe it but I tried to ask them for help. It took more than 5 months before we were able to claim but the important thing is that we were able to claim compensation. I am very thankful especially to Sarah who always answers my emails.More power and I hope you can help many more like us. Again thank you so much Click2refund!
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Laura T. Gkini
September 10, 2026
09/10/2026
So so satisfied with click to refund!
So so satisfied with click to refund! They were so helpful and in the end we were refunded in a very difficult case. Kevin thank you from the bottom of my heart. You were very helpful and always kind.
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Anton Ostapchenko
September 09, 2026
09/09/2026
I definitely recommend Click2Refund
I definitely recommend Click2Refund. They really helped me get compensation for my canceled transatlantic flight. When Iberia canceled my flight, they promised to cover my hotel stay for the night while I waited for the next day's flight, up to 100 euro per ticket. Later, they rejected my reimbursement request with no reasonable explanation, basically just saying my case was not eligible. I didn't think that was acceptable, so I decided to try to recover at least that amount and found Click2Refund with Google. Click2Refund ended up going above and beyond, and I received more than 500 euros in compensation.
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Andras Fiser
September 08, 2026
09/08/2026
The entire process was seamless and highly professional. I strongly recommend their services!
Just before our return trip, our flight was abruptly canceled and pushed back by four days, creating massive scheduling headaches and unexpected hotel bills. Fortunately, Allen from Click2Refund took over and recovered about $1,900 USD for us in four months. The entire process was seamless and highly professional. I strongly recommend their services!
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Bernard Katzmann
September 08, 2026
09/08/2026
Click 2 Refund obtained the full compensation amount in only a month and notified me that the compensation
Allen provided excellent service. Communication was clear and helpful. Click 2 Refund obtained the full compensation amount in only a month and notified me that the compensation, less the Click 2 Refund fee was being sent to my bank account. My only critique is that I was not aware of the amount they would retain for their fees. This is likely in their disclosures, but in completing the application on my phone while on the plane, it was not very obvious. I realize that this may well be on me.
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Joanna Vosbury
September 08, 2026
09/08/2026
Exceptional service and communication!
It was a truly pleasure working with click2refund to get my compensation for delayed flight. Exceptional service and communication! Scott was on top of my claim and informed me about each and every step. I have nothing but good words about this company and recommend to everyone who needs professional help. 5 stars is not enough!
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Christophe Rousselot
September 02, 2026
09/02/2026
Very good service
Very good service
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Cosmina Marinescu
September 01, 2026
09/01/2026
Great experience, good comunication, easy going process
Great experience, good comunication, easy going process and finally, exceptional positive result!
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kleicy cavalcante
August 31, 2026
08/31/2026
It is exactly how they advertise
It is exactly how they advertise. They take care of everything, when you have questions they are Professional and quickly to answer you. Irwin did a great a job. I received my refund from my flight delay in less than 2 months. I recommend Click2Refun.
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