Reviews by customers.
Mushari Almutiri
April 12, 2026
04/12/2026
excellent
excellent
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diederik horstmanshoff
April 11, 2026
04/11/2026
The good and clear communication was pleassant.
Click2refund has successfully helped me with getting money from a delayed flight claim. The good and clear communication was pleassant. In the first place BA had rejected my claim, but click2refund fought this outcome successfully with lawyers. I can highly recommend CLICK2REFUND!
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Jonathan Andrews
April 09, 2026
04/09/2026
I went to Click 2 Refund after another company turned down my compensation process
I went to Click 2 Refund after another company turned down my compensation process. I got my entitled refund after only a couple of months! Responsive and proactive. Recommended!
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Avril Tanner
April 06, 2026
04/06/2026
I'm delighted to have received my refund today
I'm delighted to have received my refund today, I was 2 months waiting but it was well worth the wait, I made contact via email once with Click 2 Refund and got a prompt reply from Allen letting me know that he was following up on my request, and I received updates after that to reassure me that it was on the way. Best of all was that my friend travelling with me claimed directly with the airline and he got €100 less than what I got from Click 2 Refund 🤣 👏
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Sarah Harris
April 02, 2026
04/02/2026
I had a great experience the process for claiming compensation was straightforward
I had a great experience the process for claiming compensation was straightforward, and I was kept informed every step of the way. I received my refund without any hassle. I’d definitely recommend them to anyone dealing with flight delays or cancellations.
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Sabrine Lázaro
April 02, 2026
04/02/2026
Although the case took quite a long time to be resolved, this was entirely due to delays from the airline — not Click2Refund
I had a very positive experience with Click2Refund. The entire team was professional, transparent, and supportive throughout the process (SPECIALLY FRED). Although the case took quite a long time to be resolved, this was entirely due to delays from the airline — not Click2Refund. They consistently followed up, kept me informed, and handled everything with great professionalism until the compensation was successfully received. Highly recommend their service if you need help with flight compensation.
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Dimitris Antoniou
March 30, 2026
03/30/2026
Professionalism at its best.
Professionalism at its best. Speedy and easy settlement. Great attitude from Allen.
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Srdjan Acimovic
March 29, 2026
03/29/2026
This is the second time I used the services of this company
This is the second time I used the services of this company who helped me get reimbursed for flight cancellations, being dragged to other airports, or not being allowed to embark as the flight was full even though I had a boarding pass and was allowed to be at the gate.
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Alain De Grauw
March 29, 2026
03/29/2026
Entreprise très efficace et très sérieuse
Entreprise très efficace et très sérieuse. A recommander vivement . Merci Allen pour votre professionnalisme
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Gianluca Colombo
March 28, 2026
03/28/2026
Excellent service
Excellent service. They helped me to receive my compensation quickly. The agent Ivan Lockwood was very kind and very professional
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RICHARD GREEN
March 27, 2026
03/27/2026
Very good experience dealing with this company. Very reliable.
Very good experience dealing with this company. Very reliable.
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Dagmar Valouchová
March 25, 2026
03/25/2026
I am very grateful for their help
After the airlines refused to give me the refund I was entitled to, and another unnamed company also failed to help me, I tried to contact Click 2 Refund. Within a few days I received information that the refund had been approved and within about a week I had the money in my account! I was losing hope, but Click 2 Refund helped me very quickly and I am very grateful for their help, especially to Boris, who helped me personally. Thanks again!
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Christian Lueders
March 24, 2026
03/24/2026
Got what I paid for
Got what I paid for. Thanks Jamie for perfekt support
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Ricardo Hernandez
March 23, 2026
03/23/2026
Amazing service
Amazing service. I received my money. Perfect customer service. Also Aidyn gave me an excellent service too
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theo theophanous
March 23, 2026
03/23/2026
Was sceptical in the begining if it was a legit company, looked at other reviews and gave it a go
Was sceptical in the begining if it was a legit company, looked at other reviews and gave it a go. Many thanks to Scott Owens who guided me step by step and I got my compensation just over two months after applying less 29% commission which i guess is fair considering they did all the work for me and I doubt whether the airline company would have responded if i asked for compensation myself. Highly recommend them.
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