Reviews by customers.
Preeda Harish Kumar
August 07, 2026
08/07/2026
I was informed by a colleague to get in touch with "Click2Refund"
When my flight was delayed for over 3 hours which meant we missed our connection, I was informed by a colleague to get in touch with "Click2Refund" to get a refund as missing a flight is very stressful and I did not want to go through more stress contacting the airline. The moment I contacted Click2Refund - I was treated professionally and Boris kept me informed all through the process. They handled the entire process professionally on my behalf, so I didn’t have to deal with any stres s. I was kept informed at every stage and was very satisfied with the outcome. I would highly recommend their service.
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Ferry Fernando
August 06, 2026
08/06/2026
Highly recommended
Highly recommended and approachable staff
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Xavier Nunez
August 06, 2026
08/06/2026
So easy
So easy
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Rafał Kasprzak
August 05, 2026
08/05/2026
Very helpful and effective team!
Very helpful and effective team!
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Vladimir Martulkov
August 01, 2026
08/01/2026
Excellent company
Excellent company, the finished all procedure and my compensation arrived in 45 days
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Adrian Iannucci
July 31, 2026
07/31/2026
Great experience, very efficient agency
Great experience, very efficient agency. Thank you for your help!!
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Keshav Viswanath
July 30, 2026
07/30/2026
I appreciate it.
The team is proactive in reaching out to users who stand to benefit from their services. I appreciate it.
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Bettina Naughton
July 30, 2026
07/30/2026
Great service and great outcome!
We tried to get compensation for a 4 hour delay between two flights directly form the airline but were told sorry but no. We then contacted Click 2 Refund who managed to achieve a refund of Euro 600 moinus their serve e fees. It took several months to come through but patience paid off own the end. Great service and great outcome!
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Annelies Van Vliet
July 30, 2026
07/30/2026
Click2refund heel erg bedankt voor jullie werk, dit had ons zelf niet gelukt, wij bevelen jullie aan!!!
Dit jaar 1 januari naar bangkok gereisd. Terug in nederland hebben wij geprobeert bij Quatar airlines onze reisgeld te verhalen, maar dit was niet mogenlijk. Ik ben verder gaan zoeken en kwam toen terecht bij Click2Refund. Nog wat op en neer gemaild, had de verkeerde datum doorgegeven, dit werd heel snel opgepakt door Ivan, en gecorrigeerd. Na meer als 4 maanden, even gemaild naar Click2Refund met de vraag of er al ontwikkelingen waren, na nog geen 10 minuten kreeg ik antwoord, van Ivan. Een week later kreeg ik in de avond een bericht van Ivan dat de vergoeding uitgekeerd kon worden, er werd gevraagt om bankgegevens en adres, ik vond het wel eng eerste instantie, heb het toch gedaan. Nog geen 5 minuten later stond het geld al op de rekening, 600 pp waarvan 29% naar click2refund gaat. Click2refund heel erg bedankt voor jullie werk, dit had ons zelf niet gelukt, wij bevelen jullie aan!!!
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garcia werner
July 29, 2026
07/29/2026
Thank you for doing my claim everything went smooth
Thank you for doing my claim everything went smooth
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Snježana Huško
July 28, 2026
07/28/2026
Everything was very professional, clearly and politely communicated
Everything was very professional, clearly and politely communicated by Irwin and in the end the expected and satisfactory result. Thank you Irwin!
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Mr. D
July 28, 2026
07/28/2026
After dealing with Iberia to no avail, I called Click to Refund.
I had a nightmare travel experience flying to and from Spain. First, my outbound flight was canceled, forcing me to head back home. Then, on my return trip to the USA, my flight was canceled again, and the airline tried to herd the entire plane into a terrible, low-quality hotel in Madrid. Instead, I booked my own stay at a much nicer hotel for the night. When I got home, the airline refused to pay out what was rightfully owed under international flight delay regulations. After dealing with Iberia to no avail, I called Click to Refund. I explained my ordeal, provided the requested documentation, and within 30 days, I received a full refund for the flight portion of the trip. I would highly recommend them. Yes, their fee is on the higher side, but they get the job done when you are getting completely nowhere on your own. If you are due a refund, they will actually deliver.
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Irena Joaman
July 27, 2026
07/27/2026
Very professional, polite and honest
Very professional, polite and honest. They tell you from the beginning what they will charge and they get results. Highly recommend them
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Carina Massachs Palahi
July 26, 2026
07/26/2026
I highly recommend Click to Refund
I highly recommend Click to Refund. Their service is efficient, professional, and completely hassle-free. I've used them twice, and both times they successfully handled my claim. They always respond quickly, keep you informed throughout the process, and take care of everything on your behalf. Their commission is very fair, especially considering the convenience and the work they do for you. I wouldn't hesitate to use their service again in the future.
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Pera Lunnon
July 26, 2026
07/26/2026
Click2refund was highly efficient and effective
Click2refund was highly efficient and effective with my compensation for a cancelled flight. Felix Chapman was most helpful. Highly recommended.
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