Reviews by customers.
Alex PASHKOV/ART
June 19, 2026
06/19/2026
Click2Refund helped us to recover some money we hit a brick wall with British Airways initially dealt directly
Click2Refund helped us to recover some money we hit a brick wall with British Airways initially dealt directly. I never thought that such a reputable organisation like British Airways doesn't care about customers. Occasionally, after search on Google, I found Click2Refund and they truly recovered what was outstanding from BA after some period of time. Good on them.
View Original Post
zsam sa
June 19, 2026
06/19/2026
I rarely write reviews on Google, but I felt I should write this review to talk about my experience with Click 2 Refund
I rarely write reviews on Google, but I felt I should write this review to talk about my experience with Click 2 Refund. I was not really expecting anything when I submitted my claim with Click 2 Refund in December 2024 and I completely forgot about my claim as more than 18 months passed, but three days ago I got an email from them telling me that my claim was successful and today I got my compensation after deducting their fees and HST. That was amazing! They are worth your trust; just be patient as dealing with airlines takes lots of time. Thanks, Click 2 Refund
View Original Post
Julie Tritch
June 18, 2026
06/18/2026
Click2Refund worked really well for us
Click2Refund worked really well for us. We flew from Phoenix to Florence. The time it would have taken to handle the filing for the EU REG 261/2004 would have been significantly more complicated and time consuming. DAVID C kept us up to date and handled all the communications for our claim. From the beginning British Air denied our claim multiple times, starting at the airport. It took us 3 days to catch up with our group. I began to read about Click2Refund and found it was a legitimate agency who could pursue our claim for the 600 euros/person to which we were entitled. It took a couple of months, but we did receive the money. Click2Refund does charge a 29% fee IF and only if money is collected on your behalf. We kept $683/person less the 29% fee to Click2Refund, so our total recovery for 2 people was $970....well worth my time to send receipts and my boarding passes. Thanks, David C for all your help!
View Original Post
Herbert Lantor
June 18, 2026
06/18/2026
Communicated regularly
We had a flight cancelled. Ivan worked diligently to get our refund and communicated regularly
View Original Post
Harry van den Ameele
June 14, 2026
06/14/2026
Great in helping me
David was great in helping me get a refund for a delayed flight situation!
View Original Post
rakesh jain
June 13, 2026
06/13/2026
it was a smooth process with no hassle
it was a smooth process with no hassle , questions were aswered as requested. I will not hesistate to go with them in future if needed.
View Original Post
Iva Bland
June 11, 2026
06/11/2026
Great service!
Great service! They take a commission, but you do nothing!
View Original Post
Jennie Wolf
June 11, 2026
06/11/2026
I hired Click2Refund after British Airways denied my claim for reimbursement
I hired Click2Refund after British Airways denied my claim for reimbursement after they sold my family's tickets because my first connecting flight "wasn't supposed to make it on time." I DID try to fight with BA myself, but they kept denying me so I went with Click2Refund. I worked with Simon who was very helpful and would respond to my emails within 24 hours. It wasn't a quick process, but they were able to recover what was owed to us! They don't charge fees out of pocket, they just take a percent of what you get back.
View Original Post
Subhan Ahmad
June 11, 2026
06/11/2026
Very reliable
Very reliable. They handled my case to its entirety. And I didn’t had to worry about anything
View Original Post
Predrag Arezina
June 09, 2026
06/09/2026
Great Service
Great Service with this company
View Original Post
snjica
June 04, 2026
06/04/2026
Takes time but worth it!
Takes time but worth it!
View Original Post
Erik Osipenko
June 04, 2026
06/04/2026
Extremely helpful and quick to respond
Extremely helpful and quick to respond when questions arise or just wanting an update on compensation status. David is the absolute best and most understanding!
View Original Post
Adolfo Vega Valdés
June 03, 2026
06/03/2026
Good communication
Good experience with them. A bad flight experience with Wizzair eventually turned into a refund. Good communication.
View Original Post
Natalia Rock
June 03, 2026
06/03/2026
I really recommend Click2refund to everyone. They are not a scam
Our flight got cancelled in Barcelona Our flight got cancelled by delta until the next day and they changed it from Delta to Lufthansa without even telling us. It was so chaos and thank God for Oscar so we got our compensation. I really recommend Click2refund to everyone. They are not a scam. Oscar helps me with my compensation. He’s so professional and helpful throughout the entire process. Thank you Oscar!
View Original Post
seshu p
June 03, 2026
06/03/2026
Thanks so much, Click 2 Refund.
Click 2 Refund helped me get a $800 refund for one of the delays I experienced during international travel. Thanks so much, Click 2 Refund.
View Original Post