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Missed Your Connecting Flight? Here's How to Claim Your Missed Connection Compensation

If you have ever missed your connecting flight due to the airline's fault, you know how frustrating and stressful it can be. Not only you have to deal with the hassle of rebooking your flight, but you also have to worry about the extra costs and the impact on your travel plans. However, the good thing is — you may be entitled to Missed Connection Compensation from the airline for your inconvenience.


But how? In this article, we will explain that. We will also show you how Click2Refund can help you get your Missed Connection Compensation with no hassle.

What Is a Missed Connection, and When Are You Entitled to Compensation?

A missed connection is when you miss your onward flight because your previous flight was delayed, canceled, or you were denied boarding due to an overbooked flight.

For example, if you booked a flight from New York to London with a stopover in Paris, and your flight from New York to Paris was delayed, causing you to miss your flight from Paris to London, you have a missed connection.


Eligibility for Compensation

You can request compensation from the airline if you miss your connecting flight due to the airline’s fault, such as technical problems, crew issues, etc.

 However, you can’t claim Missed Connection Compensation if you miss your connecting flight due to reasons outside the airline’s control. Such as security delays, personal reasons, or visa issues.

 The amount of Missed Connection Compensation depends on the total delay and the total distance of your journey. Not just the missed segment.

 For example, if you missed your connecting flight from Paris to London, but you arrived in London with less than three hours of delay from your original arrival time, you are not eligible for compensation. However, if you arrived in London with more than three hours of delay from your original arrival time, you can claim Missed Connection Compensation.

Rules and Regulations for Missed Connection Compensation

The rules for Missed Connection Compensation vary depending on where you are flying from and to.

 In general, if you are flying within the European Union (EU) or from a non-EU country to an EU country with an EU airline, you are covered by the EU Regulation 261/2004. You are eligible for Missed Connection Compensation ranging from €250 to €600 based on the distance and duration of the delay.

Eligibility for Compensation

If you think you are eligible for Missed Connection Compensation for your missed connection, here are some steps you can follow to claim it:

Step 1). Check your eligibility

You can use online tools like Click2Refund's eligibility checker to see if you qualify for Missed Connection Compensation based on your flight details and circumstances. You just need to enter your flight number, date, and reason for missing your connection, and the tool will tell you how much compensation you can get.

Step 2). Collect your evidence

You will need to provide some information and documents to support your claim, such as:

             Your booking confirmation and e-ticket

       Your boarding passes

       Receipts for the expenses incurred due to the missed connection

Step 3). Contact Click2Refund

If you want to avoid the hassle and uncertainty of dealing with the airline yourself, you can use our service to claim your Missed Connection Compensation easily and quickly. Click2Refund is a reliable and hassle-free service that helps you get your money back.


Click2Refund will handle all the legal procedures on your behalf and charge you only a small fee if they win your case. You don't have to pay anything upfront or if they lose your case.

Step 4). Provide extra document if required

We normally receive a response from the airline within a reasonable time frame, usually within six weeks. If the airline rejects or ignores your claim or offers you less than you deserve, we will escalate your case to a higher authority. Such as a national enforcement body, an alternative dispute resolution body, or a court. Please be ready to provide extra documentation that can be asked by authorities.

Common mistakes to avoid when claiming your compensation on your own for a missed connection

When claiming your compensation for a missed connection, you should avoid some common mistakes that could delay or deny your claim, such as:

Not knowing your rights and the airline's policies

You should familiarize yourself with the rules and regulations that apply to your case, such as the EU Regulation 261/2004 Canada Air Passenger Protection Regulations (APPR) and UK Passenger Rights Regulation (UK-261). You should also check the terms and conditions of your ticket and the airline's refund and compensation policies. This will help you understand what you qualify for and what you need to do to claim it.

Not keeping your original ticket and receipts

You should keep your original ticket, boarding passes and receipts for any expenses you incurred due to the missed connection, such as food, drinks, accommodation, transportation, or communication. These documents will serve as evidence for your claim and help you receive reimbursement.

Not requesting compensation within the limit

You should file your claim as soon as possible after your missed connection, preferably within six months. The time limit for claiming compensation may vary depending on the regulation of the jurisdiction country that applies to your case, but it is usually between two and six years. If you wait too long, you may lose your right to claim or have a harder time proving your case.

Not providing enough evidence or details

You should provide as much information and documentation as possible to support your Missed Connection Compensation claim, such as:

       Your flight number, date, and route

       The reason for missing your connection

       The length of your delay

       The impact on your travel plans

       The expenses you incurred

       The correspondence with the airline if any

Not being patient or persistent

The airline's Missed Connection Compensation claim process is long and tedious. The airline may try to avoid paying you by ignoring, rejecting, or delaying your claim or offering you vouchers or miles instead of cash. You should not give up or accept less than what you deserve. You should follow up on your claim regularly and escalate it if necessary. Alternatively, you can use Click2Refund's service to save yourself time and trouble.


Wrapping Up

Missing your connecting flight can be a nightmare, but it doesn't have to ruin your trip. You may be entitled to Missed Connection Compensation from the airline for your inconvenience, depending on the cause and extent of your delay. To claim your Missed Connection Compensation easily and avoid common mistakes — you can use our service to get your money back with no hassle. Click2Refund is a reliable and hassle-free service that helps you claim flight delay compensation up to €600. All you need to do is to contact us. We will take care of the rest!


Don't let a missed connection flight get you down. Claim your Missed Connection Compensation today with Click2Refund!


Written by: Click2Refund