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Wizz Air, as the holder of the biggest aircraft fleet, is the flag carrier airline company in Hungary and its main flight base is Bucharest Henri Coanda Airport. As an EU carrier, Wizz Air is under the umbrella of EU Regulation 261/2004 and commits its passengers to compensate in case of a flight disruption. In the event of a delay or cancellation of a Wizz Air flight that results in an arrival at the destination more than 3 hours later than scheduled, you are entitled to compensation as outlined below:

  • Up to 1,500 km, the compensation is 250 EUR
  • Between 1,500 and 3,500 km, the compensation is 400 EUR
  • For more than 3,500 km, the compensation is 600 EUR

Besides flight compensation, you have the right to claim for your reasonable expenses including accommodation and transfer from/to the airport arising from the flight disruption. To simplify the process and quickly determine your eligibility for Wizz Air flight delay compensation, consider using free online calculator.

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Wizz Air Flight Delay Compensation

Flight delays are a common occurrence in air travel, and they can result from various factors. If you have experienced a flight delay of more than three hours with Wizz Air, you may be entitled to Wizz Air flight delay compensation under EU Regulation 261/2004. The amount of Wizz Air flight delay compensation that passengers can claim from Wizz Air depends on the distance of their flight and is fixed by the EU Regulation 261/2004. The compensation amounts are as follows:

  • Up to 1,500 km, the compensation is 250 EUR per person
  • Between 1,500 and 3,500 km, the compensation is 400 EUR per person
  • For more than 3,500 km, the compensation is 600 EUR per person

However, there are some exceptions and limitations to the right to Wizz Air flight delay compensation. These include, but not are all, the following circumstances:

  • Weather conditions that endanger the safe operation of the flight
  • Political instability or security risks
  • Strikes or industrial actions by airport staff or air traffic controllers
  • Air traffic management decisions or restrictions
  • Unexpected flight safety issues or technical problems
  • Acts of sabotage or terrorism

The airline does not have to pay compensation if it can prove that the delay or cancellation resulted from such circumstances listed above that could not have been avoided, even if all reasonable measures had been taken. Additionally, you should know that the time limit varies across European countries, but you have up to six years to submit a claim to Wizz Air and receive Wizz Air flight delay compensation. If you find it hard to deal with rules and regulations, you can easily verify your eligibility using our free compensation calculator.

Why doesn't Wizz Air easily pay compensation? Isn't it the law?

Wizz Air, known for its low-cost services, is notoriously difficult to deal with when seeking compensation. A significant proportion of passengers who have individually sought claims report being denied by Wizz Air. However, by collaborating with Click2Refund, which has legal representation in over 30 countries, your likelihood of securing compensation increases significantly. Wizz Air recognizes the heightened costs associated with engaging lawyers across multiple jurisdictions and this is one of the key factors behind Click2Refund's remarkable 98% success rate in eligible Wizz Air flight compensation cases. Importantly, Click2Refund operates on a no-win-no-fee model, meaning you're only charged if compensation is successfully secured. If the case is unsuccessful, you owe nothing. This makes Click2Refund's service not only highly effective in increasing your chances of compensation but also completely risk-free. All legal costs, including court fees, are borne by Click2Refund.

Does Wizz Air ever pay compensation?

Wizz Air has a reputation as one of the least cooperative airlines when it comes to awarding compensation and refunds. This has led to significant dissatisfaction and even prompted action from the UK regulatory body, CAA, against this Hungarian low-cost airline.

To circumvent such challenges, consider collaborating with Click2Refund. Our experienced legal team will efficiently navigate the compensation process for you, ensuring minimal effort on your part. With our vast legal network, we have achieved a success rate of over 98% in securing flight delay compensation from Wizz Air in eligible scenarios.

Is it possible for the compensation to exceed the amount I paid for my ticket?

You might be surprised to learn that the compensation can exceed the amount you paid for your ticket. Yes, the cash compensation amounts are pre-defined by regulations and are not linked to the ticket price. The compensation value is determined based on the flight's distance and the duration of the delay.

Wizz Air Flight Cancellation Compensation

Flight cancellations are another common type of flight disruption that can affect your travel plans. If your Wizz Air flight is canceled, you have the following rights and options under EU Regulation 261/2004:

  • Rebooking: You can choose to be rebooked on another Wizz Air flight to your destination at the earliest opportunity or at a later date that suits you, subject to availability.
  • Refunding: You can choose to receive a full refund of your ticket, including taxes and fees and any unused segments of your journey.
  • Rerouting: You can choose to be rerouted to your destination under comparable transport conditions, if feasible.

In addition, if you received a notice regarding cancellation less than 14 days before departure, you are eligible to claim compensation from Wizz Air, according to EU Regulation 261/2004. The compensation amount will depend on the distance of your flight. The compensation amounts are as follows:

  • Up to 1,500 km, the compensation is 250 EUR per person.
  • Between 1,500 and 3,500 km, the compensation is 400 EUR per person.
  • More than 3,500 km, the compensation is 600 EUR per person.

However, the exceptions and limitations for Wizz Air cancellation compensation are also similar to those for Wizz Air flight delay compensation. The airline is not liable for compensation if it can prove that the cancellation was beyond its control, even if all reasonable measures were taken.

Wizz Air Overbooking Compensation

Another situation that may cause flight disruptions for passengers is denied boarding due to overbooking. This is a common practice in the airline industry to optimize revenue and prevent empty seats.

However, this may also result in some passengers being denied boarding involuntarily if there are not enough volunteers to give up their seats. In this case, passengers may be eligible for Wizz Air overbooking compensation.

According to EU Regulation261/2004, passengers can claim Wizz Air overbooking compensation if they have:

  • Confirmed reservation and a valid ticket for the flight
  • Checked in on time or at least 45 minutes before the scheduled departure time
  • Denied boarding involuntarily due to overbooking and not due to any other reason, such as security, health, or documentation issues

In addition to denied boarding compensation, passengers also have the right to choose one of the options mentioned earlier in case of flight cancellation: rebooking, refund, or rerouting.

Alternatively, Wizz Air may offer passengers some incentives to voluntarily give up their seats in case of overbooking, such as:

  • Travel vouchers or credits that can be used for future flights with Wizz Air or its partners
  • Upgrades to a higher class of service or a better seat on another flight
  • Miles or points that can be redeemed for rewards or benefits with Wizz Air or its partners

Still, passengers should be careful when accepting these offers, as they may waive their right to be denied boarding compensation or other benefits. Therefore, you should always read the terms and conditions of these offers carefully and compare them with their entitlements under EU Regulation261/2004.

Please ensure that you have received a denial of boarding form from Wizz Air if you were involuntarily bumped, as this will make the process smoother.

Wizz Air On-Time Performance

Wizz Air has a low on-time performance and a poor compensation policy compared to other airlines. Here are some statistics and data:

  • On-time arrival rate: Around 66% of flights arrive on time or with less than 15 minutes delay. This is below the industry average of around 80%.
  • Average delay during delays: Passengers can expect to arrive 41 minutes late on average when delays occur. This is slightly lower than the industry average of around 45 minutes.
  • Compensation eligibility rate: Flight delays of 3 hours or more and flight cancelations are eligible for compensation up to 600€ per person under EU law. However, if passengers apply directly to Wizz Air, the airline often denies or ignores individual claims or offers vouchers or miles instead of cash compensation. Therefore, we strongly advise passengers to use Click 2 Refund’s service which increases the likelihood of receiving cash compensation drastically.
  • On-time performance score: Wizz Airways' on-time performance ranks much lower than average, with a score of 1.4 out of 10.

The main strength of Wizz Air is its low fares and wide network of destinations, and the main weakness of Wizz Air is its customer service.

Refunds for Delayed or Missed Wizz Air Flight

Is it possible to get a refund for a missed Wizz Air flight?

If your Wizz Air flight delays more than five hours or you miss your connecting flight due to a previous delay or cancellation, you can request a refund from Wizz Air on the condition that you decide not to fly. The refund should cover the full cost of your ticket, including taxes and fees, and any unused segments of your journey.

You can request a refund from Wizz Air online, by phone, by email, or at the airport. You can choose the refund method that suits you best, such as cash, bank transfer, or credit card. However, you must provide some documents or information to request a refund from Wizz Air, such as:

1. Boarding pass or proof of check-in

2. Your booking confirmation number and personal details

3. Your flight details, such as flight number, date, and route

4. The reason for your refund request, such as flight delay or cancellation

5. Any receipts or proof of your additional expenses due to the disruption

Simplify Claiming with Click2Refund

If you want to save time and energy in claiming compensation directly from Wizz Air, contact us. Click2Refund can help you get your fair compensation from airlines for flight disruptions. Simply enter your flight number and date in our free flight compensation calculator tool. Upon submission, you will immediately receive our expert guidance. Our team has been successful in Wizz Air compensation claims over 98% of the time, so you can trust us to handle the process with ease. Use our services to claim the compensation you rightfully deserve.

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About  Wizz Air

Wizz Air is a Hungarian economy airline that operates flights across Europe and some parts of Asia and Africa. It is known for its cheap fares and flexible services, but sometimes things can go wrong, and flights can be delayed, canceled, or overbooked.

Wizz Air was founded by a group of Hungarian investors and Indigo Partners in 2003. Its headquarters are currently located in Budapest, and the main base is in Budapest Ferenc Liszt International Airport. Wizz Air serves over 90 countries in Europe, Asia, and Africa. It is one of the largest and fastest-growing airlines in Central and Eastern Europe, with a fleet of over 130 aircraft and more than 700 routes.

Wizz Air’s fleet consists of various models of Airbus aircraft, such as A320, A321, and A321neo. It also has 28 Airbus A321XLRs on order, which are the longest-range single-aisle aircraft in the world. The average age of the fleet is 5.4 years. Wizz Air aims to provide its passengers with affordable and convenient travel options, as well as a high level of customer service. However, unexpected events can occur, leading to flight delays or cancellations for various reasons.

During such instances, passengers have specific rights and may be eligible for compensation or a refund from the airline. If you have experienced a flight disruption with Wizz Air, contact Click2Refund to claim your compensation from Wizz Air easily and quickly!