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VUELING (VY)
"Love the way you fly."
Founded
2004
Head Office
El Prat de Llobregat
Destinations
163
Fleet Size
107
Founded
2004
Head Office
El Prat de Llobregat
Destinations
163
Fleet Size
107

VUELING FLIGHT DELAYS: A CUSTOMER'S GUIDE TO COMPENSATION

Have you recently faced a delay on your Vueling flight, leaving you questioning your Vueling compensation and reimbursement? If you went through such an upsetting experience, you need to be informed about your eligible rights for Vueling compensation.

Fortunately, under EU Regulation 261/2004 laws, airlines are obligated to compensate you whenever flight disruptions occur.

This comprehensive guide will walk you through the full process of claiming Vueling delayed flight compensation and provide valuable insights into common Vueling flight complaints and issues.

To check your eligibility for Vueling compensation, you can use Click2Refund compensation calculator!

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What Is Vueling EU261 Compensation?

It is the main European Framework establishing common rules on compensation and protecting passengers’ rights in case of Vueling flight problems.

Having this law by your side, you’ll be able to obtain delayed or cancelled flight compensation if you booked a flight in Europe that has some sort of serious disruption. Vueling EU261 has helped a lot of travelers get Vueling reimbursement after they were ruined or delayed due to some flight issues.

When Is Compensation Available For My Vueling Delayed Flight?

Vueling protocols work to compensate you when the delay is from their party. In terms of compensation, the delay is the time interval between the scheduled time of arrival and the actual time of arrival to the final destination.

They offer you compensation for your delayed flight if it is late by at least 3 hours. Also, the amount of money depends on the distance of your flight.

FLIGHT DISTANCE AMOUNT
Up to 1,500km €250
1,500km-3,500km €400
Over 3,500km €300 (between 3-4 Hours)
Over 3,500km €600 (> 4 Hours)

Besides Vueling delayed flight compensation, you can claim other expenses including accommodation and transportation. To simplify the process and determine your eligibility for Vueling flight delay compensation, consider using the free online calculator.

Sometimes, your flight faces extraordinary circumstances when Vueling Airlines has nothing to do with your flight delay. In such cases, Vueling isn’t obligated to pay you compensation.

Extraordinary Circumstances - When Can Vueling Decline My Compensation?

Under certain circumstances, the airline is not obligated to compensate the passengers. Here are some situations where the airline has the right to deny your offer:

  • Natural disasters, including hurricanes and thunderstorms.
  • Political issues, like terrorist threats, security concerns, diplomatic disputes, and civil unrest.
  • A strike, most frequently only in the aviation sector (for instance, an airport-specific strike by air traffic controllers).
  • Note: a strike of the airline's crew is not considered an extraordinary circumstance!
  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
  • A conflict between the aircraft and other foreign objects like birds.

Keep in mind that knowing your rights will always help you protect them. Some airlines claim to consider some of their faults as extraordinary circumstances. They manipulate you to avoid paying out your compensation.

Vueling Flight Cancellation Compensation

Flight cancellations are another common problem that may ruin your flight. If your Vueling flight is cancelled you can get compensation under the following conditions:

  • Vueling is the main factor of cancellation. Check the Extraordinary Circumstances section of this article to learn more.
  • Your flight cancellation was announced fewer than 14 days before the departure.
  • The alternatives that Vueling is offering, when they cancel your flight, don’t suit you.
  • - Generally, when Vueling cancels your flight, it will directly rebook you onto another flight to your destination without additional cost. You can check the offer and make changes, if they don’t work for you claim for Vueling compensation.!

The amount of compensation you’re entitled to depends on

  • When the flight was cancelled
  • The distance of the flight
  • The departure and arrival times of the rescheduled flight

Keep in mind that if Vueling booked you a new flight that lands at the same time as the cancelled one and you rejected it, you won’t be eligible for compensation. Why? Because in this case, you will arrive at your destination with the minimal distribution.

How To Claim My Cancelled Vueling Flight Compensation?

We suggest you to click on the Check Your Flight tool in Click2Refund and then tell us in the Cancelled Flight section a little bit about your flight. You'll be asked for simple info, like the departure airport, destination, and the type of disruption you experienced.

How Long Does It Take To Receive Compensation?

Many of the passengers who claim via Click2Refund get their money within a few weeks to a few months. However, in certain cases when court procedures are needed, it may extend to a bit longer period.

Rest assured, no matter how long it takes to get your right back we’ll be there for you updating you with all details.

Find more about your rights to compensation for cancelled flights.

Vueling Overbooking Compensation

Denied Boarding in Case of Overbooked Flights

There are instances when you can find yourself stuck at the departure airport even if the Vueling flight leaves on time. This may occur because you’re denied boarding due to overbooked flights.

Airlines, like Vueling, frequently sell more tickets because not every passenger ends up checking in. However, if the number of people who eventually show up to check in is more than the seats available, some passengers will be denied boarding their Vueling flight.

How to Claim Compensation for Overbooking

Denied boarding can make your travel plans severely disrupted and a great deal of hassle and inconveniences may result. You need to be ready for these kinds of situations, understand your legal rights, and make the most use of them.

Many passengers may be denied boarding involuntarily if not enough volunteers give up their seats. If you fall into that category, you have the right to claim for Vueling reimbursement.

To be eligible for Vueling compensation, you need to be:

  • Involuntarily denied boarding due to overbooking not other causes such as health issues, security, etc.
  • Checked in on time
  • Confirmed a valid reservation, the right flight number, and all the required travel documentation

Whether you volunteered or were forced to give up your seat, your airline must offer you, in addition to denied boarding compensation, other options like refunds and rebooking.

Getting your compensation can be a hard task, particularly if you have to submit the Vueling claim on your own. You may likely require assistance from professional third-party companies to assist you in asserting your rights and getting your compensation.

Trustful companies like Click2Refund can make the process more flexible. The steps are straightforward, It takes you about 3 minutes to submit the denied boarding claim, and we’ll take care of the rest.

On-Time Performance Of Vueling

  • Punctuality recognition: Vueling has been the second most on-time low-cost airline in Europe between January and June 2023, with an average rate of 82.1% of the more than 100,000 flights operated.
  • However, it preserved its high performance in June and marked an average punctuality rate of 76.9% for the more than 18,900 flights operated.

  • Average delay during delays: Passengers can expect to arrive 31 minutes late on average when delays occur while the average delay across all airlines is 16 minutes.
  • On-time arrival rate: With more than 5 points improvement over last month's performance, Vueling finally made the top 5 ranking in second place with an OTP of 86.31%.

It’s important to understand that this does not reflect their present performance. Vueling currently focuses on expanding its network and performs more options to cover more of passengers’ needs. On the other hand, frequent cancellations and delays of flights make customers lose their faith in the airline.

Does Vueling Ever Pay The Compensation?

Unfortunately, Vueling has gained a reputation for its lack of cooperation when it comes to issuing refunds and reimbursements. Numerous dissatisfied passengers have shared their negative experiences and feedback online.

Considering these challenges associated with Vueling flights, it is advisable to explore alternative solutions by reaching out to reputable third-party companies such as Click2Refund.

Our team of dedicated legal experts is committed to addressing and resolving your concerns. By leveraging our expertise, we aim to facilitate the resolution of your issues and ensure that you receive the Vueling compensation you are entitled to.

Don't let the challenges posed by Vueling's refund process hinder you—trust Click2Refund to navigate the complexities and advocate for your rights as a passenger.

Quickly Claim with Click2Refund

Contact us now to streamline and expedite the compensation claim process with Vueling. Our team of dedicated legal experts is committed to addressing and resolving your concerns. By leveraging our expertise, we aim to facilitate the resolution of your issues and ensure that you receive the Vueling compensation you are entitled to.

Take advantage of our free flight compensation forms by choosing the suitable section of your flight issue and entering the details. Upon submission, you'll receive expert advice to guide you through the entire compensation process. With a track record of successfully resolving over 98% of Vueling compensation claims, you can have confidence in our ability to navigate the process efficiently.

Don't let the complexities of the compensation process with Vueling overwhelm you—let Click2Refund simplify the journey and secure the compensation you are entitled to.

   
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About  Vueling

Vueling, established in 2004 by the International Airlines Group in Spain, has its headquarters situated in El Prat de Llobregat, with Barcelona Airport serving as its main base.

Notably, Vueling is not a member of the Star Alliance. Under the leadership of CEO Javier Sánchez-Prieto, the airline has garnered recognition, winning the Skytrax awards for Best Low-Cost Airline in Spain.

With a declared revenue of €2,125,000,000, Vueling operates flights to 163 destinations, boasting a substantial passenger count of over 28 million in 2016. Among its prominent flight routes are London-Paris, Barcelona-Paris, Rome-Barcelona, Lisbon-Barcelona, and Porto-Madrid.

Vueling's fleet predominantly comprises Airbus A320 model aircraft, with an average fleet age of 7.3 years. The youngest in the fleet is the Airbus A321, at a mere 2.3 years old, earning them the 21st position among 116 airlines operating this type of aircraft.

The Airbus A320 takes precedence in the fleet, with 93 in operation, securing Vueling the 102nd spot among 259 airlines operating this particular aircraft. This information underscores Vueling's significant presence in the aviation industry and its commitment to providing reliable services to its passengers.

Most Popular  Flight Routes
London

Paris
Barcelona

Paris
Rome

Barcelona
Lisbon

Barcelona
Porto

Madrid