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NUKuwait Airways is the flag carrier of Kuwait with its head office on the grounds of Kuwait International Airport. It operates scheduled international services throughout the Middle East, to the Indian subcontinent, Europe, Southeast Asia and North America.LL
Head Office
Kuwait City, KuwaitKuwait City, Kuwait
Fleet Size
Head Office
Kuwait City, KuwaitKuwait City, Kuwait
Fleet Size


Kuwait Airways is constantly susceptible to flight delays and cancellations, just like any other airline that flies to many destinations and transports millions of people daily. Under EU Regulation 261/2004 and Regulation UK-261, if you have experienced a delay on a flight operated by Kuwait Airways, you are entitled to compensation for any cancelled flight, delayed flight, missed connection or in case of denied boarding.

To check your eligibility for Kuwait Airways compensation, you can use the Click2Refund compensation calculator!

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Kuwait Delayed Flights Compensation: What Does EU261 And UK261 Regulation Mean For Kuwait Airways Delayed Flights?

The EU Regulation 261/2004 and UK Regulation UK-261 are crucial sets of rules in Europe that protect the rights of passengers whose flights depart from EU and UK airports and encounter departure issues.

Despite Kuwait Airlines not being European, passengers departing from EU and UK airports can still claim compensation for delayed or cancelled flights with Kuwait Airways under these regulations.

Fortunately, these rules have assisted numerous passengers in claiming their reimbursements from Kuwait Airways after facing substantial disruptions.

Even though every airline tries to run on schedule, delays can occur occasionally. Under EC 261 and UK-261 you might be able to file a Kuwait Airways delayed flight compensation claim form and get up to €600 (£520) as a flight refund if your flight arrives at your final destination more than three hours late.

What Are the Criteria to Claim Against Kuwait Airways?

To be eligible for Kuwait delayed flight compensation, you have to fulfil the following criteria:

  1. Your aircraft left an EU or UK airport.
  2. Your flight arrived after a delay of more than 3 hours.
  3. There were no extraordinary circumstances for the delay.

When Can Kuwait Airways Decline My Compensation?

While EC 261 and UK-261 stand as the most comprehensive laws regarding air passenger rights globally, not every disrupted flight qualifies for reimbursement due to delays from Kuwait Airways.

As previously stated, the coverage specifically applies to instances where Kuwait Airways' flights experience delays during take-off from EU and UK airports. If your flight departs from an airport outside these regions or the delay doesn't exceed 3 hours, you are not entitled to reimbursement from Kuwait Airlines, even if the issues were within their responsibility.

Extraordinary Circumstances

Unfortunately, "extraordinary circumstances" are frequently the cause of flight delays. This means that passengers are not entitled to compensation and the interruption is not considered the airline's fault.

What Are These Extraordinary Circumstances?

  • Air traffic controller restrictions (such as runway closure),
  • Political and social instability,
  • Airport security dangers and risks,
  • Bad weather,
  • Strikes at airports or unions,
  • Bird strikes.

You may have observed that technical issues are not mentioned in this list. Airlines are responsible for ensuring the functionality and condition of their aircraft. Therefore, if a mechanical problem results in a flight delay, you are entitled to reimbursement.

What Is the Time Limit of Compensation Claim?

If your flight leaves from the UK, you have up to six years to contact Kuwait Airways to receive your reimbursement and compensation. For other European nations, the deadline may differ. For instance, it lasts for three years in Germany, two years in Italy, and five years in France and Spain.

You can get detailed information regarding time limitations in different countries in our blog.

What Should I Do If Kuwait Airways Flight Is Delayed or Cancelled?

  1. Verify the cause of the cancellation or delay.
  2. Gather evidence, such as pictures, expenditure report receipts, Kuwait Airways ticket numbers, coupons, etc.
  3. At the airport, insist on receiving your essential advantages and services.
  4. Use our free online compensation calculator to see if you qualify for compensation.
  5. Assign us with your case for a hassle-free claim (we work on a "No Win - No Fee" basis)

How Much Can You Claim for Kuwait Airways Flight Delays?

The compensation ranges from 250 EUR to 600 EUR (220 GBP to 520 GBP) , based on the length of the delay and the distance of the route. Vast majority of the Kuwait Airways’ flights are destined to Middle East and to Asian countries with a flight range of over 3500 km. That makes the passengers eligible for compensation of 600 EUR or 520 GBP.

Distance Range Compensation Per Person
All flights under 1,500 km Up to €250 (£ 220)
Between 1,500 - 3,500 km Up to €400 (£ 350)
Over 3,500 km Up to €600 (£ 520)

Other Expenses You Can Claim from Kuwait Airways

If a flight delay necessitates an overnight stay, accommodation and airport transportation must be supplied.

Passenger Rights Notification

Airlines are mandated to inform passengers about their rights and the details of EC 261 and UK-261. You can refer to the rights section in Click2Refund website for a comprehensive understanding of these regulations.

Upgrade and Downgrade Policies

If you are offered an alternative for your delayed flight and are fortunate to receive an upgrade, Kuwait is not required to cover any additional costs. Conversely, if the offered class is lower than your original booking, you are eligible for reimbursement ranging from 30% to 75% of the initial payment.

Kuwait Airways Flight Cancellations Compensation

Cancellations of flights are another frequent issue that can make your flight miserable. If your Kuwait flight is cancelled, you can get compensation under the following conditions:

  • The primary cause of the cancellation is Kuwait Airways. For more information, see this article's section on extraordinary circumstances.
  • The notification of the cancellation of your flight was given to you less than 14 days before takeoff.
  • If the options Kuwait Airways is providing to you when cancelling your flight don't work for you.

How Much Compensation Are You Entitled for the Cancelled Flight?

The amount of compensation you’re entitled to depend on:

  • When the flight cancellation notice is sent to passenger,
  • The flight's distance,
  • The updated flight's departure and arrival times.

Remember that you will not be entitled to reimbursement if Kuwait Airways booked you on a different flight that lands with a delay of less than 3 hours compare to the cancelled one and you refused it. Why? Since you will arrive at your location with the least amount of distribution in this scenario.

How Can I Claim Compensation for Kuwait Airways Delays and Cancellations?

For further details, we suggest using our free flight disruption compensation calculator. Entering the bare minimum of flight information just takes a few minutes. You can use our calculator to find out exactly how much compensation you are eligible for.

Click2Refund’s professional legal team will check your eligibility and respond you in minutes!

How Long Does It Take to Receive Compensation?

Most passengers who file claims through Click2Refund receive their money in a few months. However, in some cases, where court procedures are required, it may take a little longer.

Don’t worry, though, that we will be there to support you throughout the entire process, keeping you informed of all relevant information. Learn more about your rights to compensation for cancelled flights.

Kuwait Overbooking Compensation: Denied Boarding in Case of Overbooked Flights

Boarding denial is a type of disturbance that faces passengers from time to time. It happens when the airline oversells tickets to guarantee that the largest number of passengers will show up eventually to check-in.

As a result, when the number of people who show up to check in exceeds the number of available seats, some of the passengers will be informed that their flight is denied boarding.

In addition, airlines create a priority list and retain the authority to refuse boarding to certain individuals on this list. Every year, a large number of passengers suffer as a result of the unethical practice of overbooking flights.

Am I Eligible to Claim Denied Boarding Compensation?

You are entitled to claim compensation from Kuwait for denied flight compensation if you are "involuntarily forced" to give up your seat, provided you meet the following criteria:

- You do not present a health or security risk during the flight.
- You hold a valid flight reservation.
- You have adequate time to complete check-in, security checks, and boarding procedures.
- You possess the necessary travel documentation to complete your journey.

How Much Compensation Can I Get for My Kuwait-Denied Boarding?

The levels of compensation are specified as follows:

  • EUR 250 (GBP 220) for flights of 1500 km or less
  • EUR 400 (GBP 350) for flights between 1500km and 3500 km
  • EUR 600 (GBP 520) for all other flights of more than 3500 km.

When Can Kuwait Airlines Reject My Denied Boarding Claim?

The airline will not provide compensation if you voluntarily give up your seat. However, you can still receive the following:

- Re-routing as soon as possible.
- Re-routing at a later date that suits your convenience.
- A refund of the entire cost of the unused flight ticket.

Quickly and Safely Claim with Click2Refund

Get in touch with us now to streamline and speed up your compensation claim process with Kuwait Airways. Our team of dedicated legal experts is committed to addressing and resolving your concerns effectively.

By utilizing our expertise, we aim to facilitate the resolution of your issues and ensure that you receive the Kuwait Airways compensation you deserve.

Take advantage of our complimentary flight compensation forms by selecting the appropriate section for your flight issue and providing the necessary details. Once you submit the form, you will receive expert guidance to assist you throughout the entire compensation process.

With a proven track record of successfully resolving over 98% of Kuwait Airways compensation claims, you can trust in our ability to navigate the process efficiently.

Don't let the complexities of claiming compensation with Kuwait Airways overwhelm you. Let Click2Refund simplify the journey and secure the compensation you are entitled to.

Why Click2Refund?

While dealing with the stress of receiving bad news about your trip, claiming compensation, and managing all the work involved by yourself can be:

  1. Stressful: Completing the entire process on your own, including negotiations with the airline, can be stressful.
  2. Lots of paperwork: Figuring out which forms are needed and where to send them can be complicated.
  3. Time-consuming: It may take months of back-and-forth communication and hours on hold with airline call centers to obtain compensation.
  4. Risky: If your claim goes to court, you may have to bear legal fees regardless of the outcome.
  5. Unresponsive airlines: Airlines may not provide timely updates on the status of your claim, leaving you in the dark.

On the contrary, when you contact Click2Refund to claim your eligible reimbursement, the process becomes:

  1. Easy and hassle-free: We manage your entire claim process, from initiation to receiving compensation.
  2. We handle everything: We assist you with the necessary documents and submit them on your behalf.
  3. Save time: Simply submit your documents online with us, and we'll take care of the rest.
  4. No win, no fee: We cover all legal fees, and our fee is only charged when you receive payment.
  5. Regular updates: You can rely on us to provide regular updates and address any inquiries you may have.
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About  Kuwait Airways

Kuwait Airways is the flag carrier of Kuwait, with its head office on the grounds of Kuwait International Airport, Al Farwaniyah Governorate. It operates scheduled international services throughout the Middle East, to the Indian subcontinent, Europe, Southeast Asia and North America, from its main base at Kuwait International Airport.

Kuwait Airways emerged on the aviation scene in 1954, riding the wave of the oil boom that swept through the region in the 1940s. Initially, the airline operated on a limited network, serving destinations such as Basra, Abadan, Beirut, Damascus, and Jerusalem. However, within a year of its inception, the fledgling carrier encountered financial difficulties.

To stabilize and strengthen the airline, the government of Kuwait intervened, acquiring a 50% interest in Kuwait Airways Company and injecting more capital into the venture, effectively doubling the company's financial capacity. This strategic move allowed Kuwait Airways to weather the economic challenges and delve deeper into the competitive realm of aviation.

Most Popular  Flight Routes
Kuwait City

Kuwait City

Kuwait City

Kuwait City

Kuwait City