Check Compensation
"Every day is day one."
Head Office
Adolfo Suárez Madrid
Fleet Size
Head Office
Adolfo Suárez Madrid
Fleet Size


Founded in 1927, Iberia is one of the oldest and most popular Spanish airlines. Known for flying to more than 130 destinations across Europe, North America, Africa, Latin America, and the Middle East, Iberia is known for being a great carrier, but you will still have Iberia delayed flight during your journeys.

If you or someone close to you has been a victim of Iberia flight cancellation or delay then it is important that you seek how to file Iberia compensation claim.

Check Your Flight
Check Your Flight

Some Iberia Flight Problem Facts:

  • Iberia offers delayed flight compensation but not all flights are eligible.
  • Iberia offers cancellation compensation but not all flights are eligible.
  • Iberia offers denied boarding/overbooking compensation but not all flights are eligible.

A number of factors, including your departure point, the cause of delays or cancellation, and the time it took to reach your destination are considered.

Make things easier by using our automatic calculator to see if you’re eligible to get Iberia flight delay compensation. Simply feed information related to your flight and our calculator will do the rest for you.

Iberia Flight Compensation Rules

Passenger rights don’t typically differ in Europe, whether you’re in the UK, the EU, or the EEA. The region is covered by The Air Passengers Rights Regulation 2004 (EC 261/2004) and UK-261, which came into effect after Brexit. We must mention that these rules apply to non-European airlines as well given that the flight leaves from Europe.

Since Iberia is a European airline, EC 261 covers it. According to this regulation, if your flight qualifies, the airline may be required to provide compensation of up to €600.

We must, however, mention that not all situations will grant compensation as there are some exceptions such as bad weather or an airport strike. In such situations, the airline may not be required to compensate you. You will typically be entitled to compensation if the delay was due to the fault of the airline. Examples include technical problems, poor planning, and airline staff strikes.

Reminder: There is a time limit. Iberia complaints related to delay, cancellation or denied boarding or other similar issues must be filed within five years from the occurrence since the time limit in Spain is five years. It may change according to the jurisdiction country (i.e. three years in Germany, two years in Italy and six years in the UK). If you’re late then the airline will not be required to entertain your request.

Is Iberia a Reliable Airline?

Iberia Airlines flight problem list is not very long as it is the ‘most punctual airline’ in Europe, which makes it the most reliable airline in the region. In fact, it received this honor in 2022 as well, which shows that the company has done a good job of maintaining its position.

Here are a few stats to know about:

  • According to official data, the airline recorded 85.87% on-time flights in 2022.
  • The figure has improved in 2023 with the first quarter recording a total of 89.2% on-time flights.
  • Iberia has among the lowest cancellation rates with less than 1% cancellations in a year.
  • The average delay for the company stands at 33.70 minutes. This indicates that a majority of delayed flights are not delayed by a long time.

Still, we understand that Iberia flight delays and cancellations can happen and we’re here to help.

Contact us today to start your Iberia flight delay compensation process.

What if my Iberia flight got cancelled?

Don’t worry if your Iberia flight gets cancelled because European air passenger rights are there to protect you.

Here’s what the guidelines say:

“If Iberia Airlines cancels your flight, they should give you the option of choosing another flight or getting a refund, depending on what you prefer. Furthermore, if the cancellation happens within 14 days of your scheduled departure, you could be eligible for compensation of up to €600 per person.”

Iberia is known for making an effort to ensure passengers reach on time without extra charges. Thus, it usually rebooks passengers in case there is a cancellation. However, we understand that alternative arrangements may not always be suitable. In such situations, you will mostly have the right to request a different arrangement or go for a refund, with compensation.

These rules are applicable in all situations except when the cancellation is due to factors beyond the airline’s control, like extreme weather conditions. Such situations are deemed exceptional circumstances and offer immunity to the airline.

Reminder: Keep in mind that if Iberia arranges an alternative flight that gets you to your destination at the originally planned time or less than 3 hours delay, they may not be obligated to provide compensation. The main goal is to minimize disruptions and make sure you reach your destination without major delays. Nevertheless, in the case of a last-minute cancellation, you can still explore the possibility of requesting compensation from Iberia Airlines.

Important: Know your rights as a traveler to stay protected. Our page has all the information you need.

What if there was an Iberia flight delay?

Delays also entitle passengers to get compensation.

If your flight with Iberia Airlines was delayed for at least 3 hours or more, and the airline is determined to be at fault, you can potentially claim up to €600 (£520).

We like to again remind that there are special situations, such as extreme weather or political instability in the country, that could affect eligibility for compensation. If your case fits within these guidelines, you might have a legitimate claim for compensation due to the delay with Iberia Airlines.

How Much Money Can I Receive as Compensation for Iberia Delayed Flights?

The law is very clear about Iberia delayed flight compensation. Here's everything you need to know:

  • Flights under 1,500 km: You may be eligible for €250 (£220) in compensation.
  • Flights between 1,500 and 3,500 km: Compensation increases to €400 (£350).
  • Flights within the EU exceeding 3,500 km: Qualify for €600 (£350) in compensation.
  • Flights outside the EU surpassing 3,500 km: Compensation is €600 (£520).

As an example, if you were traveling with Iberia Airlines from the UK to Spain, you likely qualify for £220 (€250) in compensation as the distance between the two countries is about 1000 kilometers.

How to Receive Iberia Airlines Compensation?

Here’s a step by step guide to receiving Iberia compensation:

  • Firstly, make sure to not lose all important documents, including tickets, receipts, and boarding passes. You’ll get these to proceed with Iberia delayed flight compensation.
  • Get in touch with Iberia customer service or Iberia customer support for more information related to the issue, including the cause. We suggest that you insist on a written document for proof.
  • Remember your rights as a passenger if the issue forces you to get stranded at the airport for long hours. It’s the airline’s responsibility to provide basic necessities, including accommodation and food. So, don’t hesitate to ask for these.
  • Next, use Click2Refund's Compensation Calculator to navigate through the compensation process and determine how much the airline owes you. Fun and easy to use, the tool takes a few seconds to tell whether or not you’re eligible to get compensated.

Iberia Delayed Flight Compensation: Mistakes to Avoid

Here are a few things to keep in mind to ensure the process goes smoothly:

  • Avoid accepting compensation in the form of travel vouchers, unless the vouchers are worth more or equal to the amount the airline owes you otherwise. We do not hate vouchers but they are usually not the best option since they come with an expiry and other terms and conditions.
  • Don’t be quick to sign agreements. Analyze offers and talk to experts to ensure you get rightfully compensated.
  • Don’t be too late because you will lose the right to get compensated if you do not file a complaint within five years of the delay or cancellation.
  • While you can do everything on your own, we consider it a mistake since airlines are known for rejecting requests, often due to false reasons.

Ready to work with a team that cares? Contact us now and let us help you.

Iberia Airlines Reimbursement: Frequently Asked Questions

Can I receive money or only future tickets?

Airlines typically avoid cash and try to offer future tickets or refunds but you might be eligible to get compensated in cash (via transfer usually) with the exact amount of compensation depending on various factors, including the length of the delay, the distance of the flight, and the airline's policies.

How much time does it usually take to get compensation for a delay?

The timeframe for getting compensation for a delayed Iberia Airlines flight can differ. Usually, airlines try to handle these claims quickly, but several factors can affect how long it takes. This includes the airline's own procedures, how complicated your case is, how many claims they're dealing with, and how efficient their system is. From what we've seen, most cases get resolved in one or two months, but some might take longer, even a few months.

Will I be eligible if my Iberia flight is to a non EU country?

Yes, you can still be eligible for compensation for a delayed or canceled Iberia flight even if the destination is a non-EU country.

Is it possible to request compensation for flights that happened in the past?

In most situations, yes, you can claim Iberia flight compensation as long as the flight occurred within the last three years. Please fill Click2Refund compensation check form. Our professional legal experts will evaluate your case in details and respond to you in minutes.

On Time Performance
Quality of Service
Claiming Processing
About  Iberia

Iberia was founded by International Airlines Group in Spain. Iberia’s headquarters are currently located in Adolfo Suárez Madrid and the main base in Madrid-Barajas Airport. Iberia is not a star alliance member. The company has 4 stars on Skytrax rating and has won the Skytrax awards Best Cabin Crew in Spain. Luis Gallego leads the company as the CEO. Its subsidiaries include Wizz Air Ukraine Airlines.

It has declared € 4,851,000,000 in revenue. Iberia offers service to 89 destinations in 39 countries. Porto-Madrid,Luqa-Madrid,Madrid-Bordeaux, Porto-Paris,Barcelona-Bordeaux are some of the main flight destinations.

Iberia’s fleet consists of Airbus A330 model aircrafts. The average age of the fleet is 9.8 years. The youngest aircrafts are the Airbus A350 at 0.2 years old. They rank 1 among 23 airlines operating this type of aircraft. The most common aircraft in the fleet is the Airbus A330 with 20 of them at hand. They rank 14 among 129 airlines operating this type of aircraft.

Iberia have 3 accident reports to date. The most recent one is in 2007 at Quito, Ecuador with Airbus A340 aircraft.

Most Popular  Flight Routes