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A Brief Overview of Egypt Air

Cairo International Airport is the central hub for Egypt Air, the official state-owned flag carrier of Egypt, with its operational headquarters strategically located there: Egypt. The airline connects 81 destinations in Africa, Europe, Asia, and the Americas by effectively managing a network of scheduled passenger and freight services.

As evidence of its international integration, Egypt Air is a member of the prestigious Star Alliance. Various stakeholders invested the original capital of £E20,000 in the company, with Misr Bank owning the largest share (85%), followed by Airwork at 10% and Egyptian private investors at 5%.

Operations began in July 1933, with the first route using de Havilland DH.84 Dragon aircraft to link Cairo to Alexandria and Mersa Matruh. Having said that, let’s take a look at the Egypt Air compensation plan.

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Introduction To Egypt Air Flight Delays and Compensation

Egypt Air is expected to inform their customers at the airport and throughout the flight if any delays occur. They will give timely and frequent updates thirty minutes after becoming aware of a wait. These updates will be available on board and at the airport, Egypt Air customer service, and EgyptAir website.

They are committed to openness and update flight status monitors and other channels under their authority. To guarantee that the airport authorities' flight status displays are correct and current, they simultaneously share this information with them.

It's important to know the following before filing an Egypt Air delayed flight compensation claim for a canceled or delayed flight with Egypt Air:

  • Minimum Time Needed for Delays

For a flight to qualify for Egypt Air compensation, ranging from €250 to €600, there must have been a minimum 3-hour delay to the intended destination.

  • Notification Period

If notification for canceled flight is received more than two weeks before the planned departure date, you might not be qualified to make a mileage-based compensation claim.

  • Claim Success Rates

Research shows that only 5% of people who independently file an Egypt Air compensation claim successfully get the money they are entitled to for luggage loss, delays, cancellations, and overbooking. This is another reason you should try using specialists in the business, and that's where Click2Refund comes in. Go check them out.

Try our flight delay and cancellation compensation claim calculator.

What You Should Know About Egypt Air Passenger Rights and Flight Compensation

The rights of air passengers in Europe, as outlined in EC 261 and UK-261 after Brexit, are widely acknowledged for their extensive coverage. These rules are meant to ensure that airlines like Egypt Air treat their customers fairly and responsibly when their travel plans are interfered with by overbookings, flight delays, or cancellations.

All travelers on flights leaving from European or UK airports are covered by EC 261 and UK-261. It's crucial to remember that Egypt Air is not required to give EC 261 or UK-261 compensation for flights coming outside of Europe or the UK because it is not a European airline. If the departure airport is outside the European Union or the UK, this exemption does not apply to European or the UK flights.

Who is Eligible For Egypt Air Compensation?

Travelers involuntarily denied boarding because of events beyond Egypt Air's control are entitled to compensation. The following formula is used to calculate the compensation amount based on the passenger's arrival time at the destination:

For short-haul flights that cover less than 1,500 km:

  • If the delay is less than two hours, you can claim €125
  • If the delay is more than two hours, you can claim €250

For medium-haul flights that cover 1,500km – 3,500 km:

  • If the delay is less than three hours, you can claim €200
  • If the delay is more than three hours, you can claim €400

For long-haul flights that cover more than 3,500km:

  • If the delay is less than four hours, you can claim €300
  • If the delay is more than four hours, you can claim €600

Nonetheless, there are some circumstances in which passengers are not eligible for denied boarding compensation. A traveler is not entitled to reimbursement if:

  • The passenger is seated in a different seat than indicated on their ticket for the same flight without incurring any additional fees.
  • The denial of boarding is due to circumstances outside the airline's control or for safety-related reasons, such as replacing the passenger's aircraft with one of lesser capacity due to unexpected maintenance.
  • The passenger's confirmed reservation on a flight is canceled or delayed.

Enter your flight details in our easy compensation calculator—it'll reveal if you're owed money. And our expert legal team? They're all set to help you claim what's rightfully yours.

What Will Passenger Do in A Case Of Lost, Delayed and Damaged Baggage?

If passengers' baggage is damaged, delayed, or lost, they must notify Egypt Air in writing as soon as possible. In particular, the complaint has to be submitted for damage to checked baggage within seven days of the passenger's ability to access their belongings.

Should there be a delay, the complaint needs to be submitted within 21 days of that date. Following these deadlines is essential because complaints received after the designated times will not be considered, and the carrier will not be held accountable.

It's crucial to remember that liability caps can vary between airlines. It is advised that passengers contact any additional carriers that are part of their itinerary to become acquainted with their liability policies.

What Does The Egypt Air Flight Cancellation Compensation Say?

When you learn that your Egypt Air flight has been canceled, whether you are at home or abroad, it is expected to have a lot of questions and concerns. The main guarantee is that Egypt Air will have to arrange for you to take a different flight or give you a complete refund.

But, considering the inherent chaos that flight cancellations bring to travel arrangements, it is advisable to consider the possibility of getting reimbursed for the inconvenience that the Egypt Air canceled flight caused. By UK and EU regulations, passengers who have flights canceled with little notice—within 14 days of the scheduled departure—may be eligible for compensation of up to €600 (£520) per person.

But there are exceptions though:

If Egypt Air can arrange a substitute flight with departure and arrival times comparable to the original, they will not be required to pay compensation.

In addition, airlines are not required to offer compensation in situations involving extraordinary circumstances. You must also remember that Egypt Air is not responsible for payment for flight cancellations caused by unusual circumstances outside the airline's control. These situations include unfavorable weather, an air traffic control strike, or other alley natural factors like an outbreak.

What to Note About Egypt Air Flight Delay Compensation

If there are ever any delays on an Egypt Air flight, it's a good idea to look into getting reimbursed for the inconvenience of having to wait. According to UK and EU regulations, passengers may be eligible for compensation of up to €600 (£520) per person when the delay lasts three hours or longer if Egypt Air is found to have caused the delay.

Egypt Air will confirm the final destination's arrival time when filing a claim for compensation for flight delays. This is important because arrival time—rather than departure time—is the main consideration when filing a claim for flight delays.

Use Click2Refund Claim Calculator to find Egypt Air delayed flight compensation in just 2 minutes. No obligations!

Please note:

Airlines like Egypt Air are not obligated to offer compensation when extraneous factors cause delays. This implies that delays brought on by inclement weather, airport mishaps, or strikes affecting air traffic control are not eligible for reimbursement. These kinds of situations are known as extraordinary circumstances.

How Much is the Egypt Air Flight Compensation?

Here are the compensation rates based on the distance of the flight:

  • Flights departing EU or UK under 1,500 km: €250 (£220) per person.
  • Flights departing EU or UK between 1,500 – 3,500 km: €400 (£350) per person.
  • Flights departing EU or UK over 3,500 km: €600 (£520) per person.

Egypt Air Flight Cancellations: What Qualifies You For Such Compensation?

Egypt Air may avoid liability for flight cancellations due to uncontrollable circumstances, such as unfavorable weather or problems at the airport. These occurrences are known as “extraordinary circumstances,” and you are not eligible for a refund for a flight you missed with Egypt Air during these times.

In the event of a canceled flight, airlines usually try to rebook passengers on the next available flight without charging extra. You can take the recommended flight, ask for a different flight to replace it, or ask for a refund if none of the suggested options suits your needs.

Gather All Necessary Documentation

Gather the necessary information, including your flight number, departure date, airport of origin, and destination airports. All flight-related paperwork, such as tickets, boarding passes, and receipts for any additional costs paid, should be kept on file.

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Finally Thought

It is necessary to add that as much as affected persons can process their Egypt Air reimbursement using the Egypt Air customer support but we must warn that it’s not the easiest way to go about it hence, the need to invite a professional. Click2Refund specializes in helping victims of airline compensation get their deserved compensation in no time, using the most legal means. You should check them out.

About  EgyptAir

EgyptAir was founded in 1932 in Egypt. EgyptAir’s headquarters are currently located in Cairo and the main base in Cairo International Airport. EgyptAir is a star alliance member. The company has 3 stars on Skytrax rating. Safwat Musallam leads the company as the CEO. Its subsidiaries include Air Cairo, Air Sinai, EgyptAir Cargo, EgyptAir Express and Smart Aviation Company.

It has declared $ 1,143,000,000 in revenue. EgyptAir offers service to 71 destinations in 47 countries. Cairo-Hurghada,Cairo-Beirut,Kuwait-Beirut,Alexandria-Riyadh,Jeddah-Cairo are some of the main flight destinations.

EgyptAir’s fleet consists of Boeing 737 Next Gen model aircrafts. The average age of the fleet is 10.3 years. The youngest aircrafts are the Boeing 737 Next Gen at 6.5 years old. They rank 65 among 249 airlines operating this type of aircraft. The most common aircraft in the fleet is the Boeing 737 Next Gen with 29 of them at hand. They rank 65 among 249 airlines operating this type of aircraft.

EgyptAir have 6 accident reports to date. The most recent one is in 2016 at Mediterranean Sea , Egypt with Airbus A320 aircraft.

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