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BRUSSELS AIRLINES (SN)
"We go the extra smile."
Founded
2006
Head Office
Diegem
Destinations
78
Fleet Size
49
Founded
2006
Head Office
Diegem
Destinations
78
Fleet Size
49

BRUSSELS AIRLINES FLIGHT DELAY COMPENSATION: KNOW YOUR RIGHTS & CLAIM PROCESS

Brussels Airlines, the flagship carrier of Belgium, is known for its extensive network and commitment to passenger satisfaction. However, flight delays can occasionally disrupt travel plans. In such cases, passengers are entitled to certain rights and compensation.

And since Brussels Airlines is a European airline, it is governed by EU261 / 2004 regulation and the Montreal Convention. Therefore, when a Brussels Airlines flight is canceled or significantly delayed, or if you are denied boarding despite holding a confirmed reservation, EU261 / 2004 safeguards your passenger rights.

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Check Your Flight

But, how many Hours for Flight Delay to Be Eligible for Brussels Airlines Compensation?

Well, to qualify for compensation, the flight delay should generally exceed three hours.

Yet, other factors, such as the flight distance and specific circumstances, might come into play.

So, how much compensation for Brussels Airlines' delayed flight can you get?

The EU 261 monetary compensation doesn’t require the passenger to be an EU citizen and it is not relevant to the original ticket price. The airlines are supposed to pay this compensation for every passenger even if the airline already provided a refund, replacement flight, and hotel or taxi fees.

up to 1,500 km, the compensation stands at 250 €

between 1,500 km and 3,500 km, including flights within Europe of more than 1,500 km, compensation is 400 €

exceeding 3,500 km, the compensation escalates to 600 €

In addition to Brussels Airlines flight delay compensation, you also retain the right to claim reimbursement for supplementary costs arising from the flight disruption. These expenses may encompass meals, refreshments, and accommodations reasonably aligned with the waiting time.

How to claim compensation with Brussels Airlines for a Delayed Flight?

The international law is very complicated and the rules are very diverse changing from every jurisdiction to the other. While there are some very solid laws protecting you as the passenger, the airlines will try every trick they got in their sleeves to avoid paying the extra money. We recommend you get professional help to claim your compensation.

To initiate your claim, gather all relevant information, such as your flight details, E-ticket, PNR code and any communication with the airline. Once you have gathered all this information, simply fill out this form with the details of your delayed flight incident, including the flight number and date. We have incorporated all relevant regulations into our compensation calculator so you know what’s rightfully yours. After you have entered the details, our free flight compensation calculation tool will assess your eligibility Once we receive your submission, our experienced legal team will promptly review your case and advise you on the best course of action.

Our team of legal professionals specializes in handling flight compensation claims and has an exceptional track record of success in dealing with Brussels Airlines' cases.

Exceptions to Brussels Airlines Flight Delay Compensation

Only in the event of an extraordinary circumstance Brussels Airline can claim they are not liable for a flight delay or cancellation.

The following are certain exceptions may apply to Brussels Airlines flight delay compensation:

In some cases, passengers of canceled flights may be booked on an alternative flight landing at their final destination with a very similar schedule.

For flights with a distance over 3,500 km delayed for 3 to 4 hours, Brussels Airlines has the right to reduce the compensation amount by 50%. In such cases, passengers may receive 300 EUR instead of the standard 600 EUR compensation.

Moreover, Brussels Airlines is exempt from compensation payments in situations of inclement weather, airport issues, or extraordinary circumstances beyond their control. However, these extraordinary circumstances are very limited in the law. On most other scenarios passengers are entitled to a monetary compensation. This compensation is mandatory by the law and the compensation amount is also determined by the law.

How Much Time Do I Have to Make My Claim against Brussels Airline?

The statute of limitations for Brussels Airlines Compensation varies depending on the legislation and the country. For example,

  • For flights departing from or arriving in the European Union, the statute of limitations is three to six years, citing EU Regulation 261/2004.
  • For non-EU international flights, it is two years, citing the Montreal Convention.

How long does it take to receive compensation from Brussels Airlines?

While Brussels Airlines aims to process compensation claims efficiently, the actual time it takes to receive your delayed flight compensation can vary. Factors such as the complexity of your claim and the airline's workload can influence the processing time.

So, if you want to get your compensation quickly - you can always rely on Click2Refund to advocate for your rights and expedite the claim on your behalf. Our expert legal team understands the intricacies of the claim process and works hard to secure your delayed flight compensation as swiftly as possible.

What to do when your Brussels Airlines flight is canceled?

In the unfortunate event of a Brussels Airlines flight cancellation, Europe's air passenger rights regulations provide clear guidelines for your entitlements. If your Brussels Airlines flight is canceled:

  • Brussels Airlines must offer you alternative transportation or a full refund for the ticket.
  • If Brussels Airlines fails to provide an alternative flight upon informing you of the cancellation, you have the right to request redirection.
  • If the rerouting flight experiences a delay, resulting in a wait of over two hours at the airport, you have the right to request meals and refreshments.
  • In some cases, passengers whose flights are canceled might be offered a seat on an alternative flight departing the following day.

If your Brussels Airlines flight arrives at the destination at least 3 hours late due to a cancellation, you can claim up to 600 EUR in Brussels Airlines cancellation compensation per passenger. Moreover, if the airline notifies you of the cancellation at least 14 days in advance of the departure, you may qualify for reimbursement of up to 600€ per person.

Brussels Airlines typically aims to rebook passengers on the next available flight without

additional charges, but passengers have the option to request further adjustments or a refund if the alternative flight doesn't suit their needs.

Brussels Airlines Overbooking Compensation: Know Your Entitlements

In cases of Brussels Airlines overbooking, passengers are protected by air passenger rights regulations. If you find yourself denied boarding despite holding a confirmed reservation, you have the right to claim Brussels Airlines overbooking compensation.

Overbooking is a common practice in the airline industry in order to maximize revenue and profitability. Airlines take no-shows into account as not every passenger who books a ticket shows up for the flight. Airlines sometimes sell the same seat to multiple customers hoping that one or more will not show up. It is a great inconvenience for passengers who are bumped from an overbooked flight and that is why regulations require airlines to compensate passengers who are involuntarily removed from their flight.

Under Regulation (EC) No 261/2004, the amount varies based on the flight distance and delay duration. For flights of more than 3,500 km, compensation can reach up to 600 EUR per passenger.

Rest assured, Click2Refund offers expert guidance, ensuring you receive the compensation you deserve. Our legal team boasts an exceptional success rate in handling Brussels Airlines' overbooking compensation cases, providing you with a seamless claims process.

Can I Get a Brussels Airlines Refund?

If your Brussels Airlines flight is canceled, you may be eligible for a refund. The airline must offer an alternative flight or a full refund for the ticket. If they fail to provide an alternative flight upon notification, you have the right to request redirection.

Brussels Airlines Flight On-Time Performance

Brussels Airlines Flight offers a decent level of on-time performance to its customers:

On-time arrival rate: Brussels Airlines Flights have an on-time arrival rate of 87%. That is higher than the global average of 79%.

> On-time performance trend: Brussels Airlines Flight has had an average on-time performance score of 2.8 stars for the last 12 months.

Best performance quarter: Brussels Airlines Flight had its best quarter in Q2 2022, with an on-time performance score of 3.5 stars.

On-time performance score (out of 10): Brussels Airlines Flight has an average on-time performance score (out of 10) of 5.6 for the last 12 months.

How to Get Brussels Airlines Flight Delay Compensation

With Click2Refund's expert guidance, seeking compensation from Brussels Airlines is simple and hassle-free!

Simply provide the details of your flight delay incident, including the flight number and date, in our free flight compensation calculation tool. Upon submission, you will promptly receive our expert advice.

With our legal team boasting a remarkable track record, achieving success rates exceeding 98% in Brussels Airlines claims compensation, you can trust us to navigate the process seamlessly. Take advantage of our services to claim the compensation you rightfully deserve.

What If I Miss My Connected Brussels Airlines Flight?

If you miss your connected Brussels Airlines flight, promptly inform the airline's staff at the airport. They will assess the situation and provide you with the best available alternatives for rebooking your travel. In some cases, the airline may offer compensation or assistance to accommodate your needs.

Brussels Airlines Compensation Claim for Lost and Delayed Luggage

If your luggage is lost or significantly delayed during your flight with Brussels Airlines, report the issue to their customer service immediately. By promptly notifying their customer service about the issue, you enable them to initiate the search for your luggage and keep you informed about its status.

However, in cases of prolonged delay or loss, you are eligible for compensation under applicable regulations and policies.

On Time Performance
Quality of Service
Claiming Processing
About  Brussels Airlines

Brussels Airlines was founded in 2006 by Lufthansa and  SN Airholding NV in Belgium. Brussels Airlines’s headquarters are currently located in Diegem and the main base in Brussels Airport. Brussels Airlines is a star alliance member. The company has 3 stars on Skytrax rating. Christina Foerster  leads the company as the CEO. Its subsidiaries include Korongo Airlines and Airdc.

Brussels Airlines employs more than 3,400 employees worldwide and operates a mainline fleet of more than 49 aircraft. It has declared € 1,326,000,000 in revenue. Brussels Airlines offers service to 78 destinations in 39 countries and they have carried more than 9.1 million passengers in 2017.

Brussels Airlines’s fleet consists of Airbus A319 model aircrafts. The average age of the fleet is 14.3 years. The youngest aircrafts are the Sukhoi SuperJet 100 at 2.1 years old. They rank 4 among 16 airlines operating this type of aircraft. The most common aircraft in the fleet is the Airbus A319 with 22 of them at hand. They rank 99 among 140 airlines operating this type of aircraft.