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AMERICAN AIRLINES (AA)
"The world's greatest flyers fly American."
Founded
1930
Head Office
Fort Worth
Destinations
330
Fleet Size
964
Founded
1930
Head Office
Fort Worth
Destinations
330
Fleet Size
964

AMERICAN AIRLINES FLIGHT DELAY COMPENSATION: KNOW YOUR RIGHTS & CLAIM PROCESS

American Airlines is one of the world's largest and most popular airlines, operating more than 6,800 flights per day to over 350 destinations in 50 countries. However, even such a prominent airline can face flight delays, cancellations, or denied boarding for a number of reasons.

If you've experienced flight disruptions with American Airlines, Click2Refund is your trusted partner for securing rightful American Airlines compensation. Our user-friendly and cost-free online calculator assesses your eligibility for American Airlines compensation, guaranteeing your claim's success.

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American Airlines Flight Delay Compensation

American Airlines operates extensively in Europe, making it subject to EU Regulation 261/2004 (EC261). Beyond EC261, American Airlines' passenger rights fall within the scope of the Montreal Convention and Canadian Air Passenger Protection Regulations (APPR) for its Canadian operations.

According to EC261, passengers can claim American Airlines flight delay compensation if:

  • Flight departed from an EU country or arrived in an EU country with an EU-operated airline
  • Delay was at least 3 hours at the final destination
  • The airline was not forced to delay the flight due to extraordinary circumstances

According to the Montreal Convention, passengers can claim American Airlines flight delay compensation if:

  • Flight was between two countries that are parties to the Montreal Convention
  • Delay caused damage or loss to the passenger
  • The delay was caused by the fault or negligence of the airline

According to APPR, passengers can claim American Airlines flight delay compensation if:

  • Flight was to, from, or within Canada, including connecting flights
  • The delay was within the airline's control and not required for safety reasons
  • The delay was at least 3 hours for large airlines or 4 hours for small airlines

American Airlines Flight Delay Compensation Amounts

So, how much American Airlines flight delay compensation can you get?

The amount of American Airlines flight delay compensation is based on the distance traveled by the flight and the regulations applied. As per EC261 or APPR regulations, the range of American Airlines flight delay compensation amounts is as follows:

  • Up to 1,500 km, the compensation amount is €250 (£105) or 125 CAD
  • 1,500 - 3,500 km, compensation amount €400 (£335) or 400 CAD
  • Over 3,500 km, compensation amount €600 (£500) or 1,000 CAD

However, there are some exceptions and reductions that may apply to these amounts depending on the circumstances. For example:

  • If passengers were informed about the delay at least 14 days before the scheduled departure time and were offered rebooking that did not result in a delay of more than 4 hours at the final destination, the compensation amount is reduced by 50%.
  • If passengers accepted rebooking on another flight that departed no more than one hour before the scheduled departure time and arrived no more than two hours after the scheduled arrival time, they are not entitled to any compensation.

As per the Montreal Convention, the maximum amount of American Airlines delayed flight compensation is 4,694 Special Drawing Rights (SDR), which is equivalent to about €5,600 (£4,700) or 8,700 CAD. However, this amount may vary depending on the exchange rate and the actual damage or loss suffered by the passenger.

Passengers may also seek reimbursement for expenses incurred during flight delays, such as meals and accommodations, under EC261 or APPR.

American Airlines Cancellation Compensation

What happens if my American Airlines flight is canceled?

Flight cancellations can disrupt travel plans, but passengers have rights and options under EC261 and APPR, along with the possibility of getting American Airlines cancellation compensation.

EC261 provides the following options for passengers in case of flight cancellation:

  • Rebooking: Passengers can opt for rebooking on the next available flight to their destination.
  • Refund: Passengers can receive a refund if they choose not to travel.
  • Rerouting: Passengers can select rerouting to their destination under comparable conditions.

APPR offers similar options, including rebooking with American Airlines or another carrier, full refunds, or rerouting at the airline's expense.

Compensation may also apply if certain conditions are met:

  • Lack of advance notice: Passengers are not informed within specified time frames.
  • Avoidable cancellation: Cancellation due to controllable reasons.
  • Subsequent delay: Cancellation leads to significant delay at destination.

American Airlines Cancellation Compensation Amount

So, how much American Airlines cancellation compensation will you get if your American Airlines flight gets canceled?

American Airlines cancellation compensation amount varies by distance and regulation:

  • Up to 1,500 km: €250 or 125 CAD
  • 1,500 - 3,500 km: €400 or 400 CAD
  • Over 3,500 km: €600 or 1,000 CAD

Exceptions include reductions for timely rebooking and acceptance of alternate flights, impacting compensation entitlement.

American Airlines Overbooking Compensation

Another situation that may cause flight disruptions for passengers is denied boarding due to overbooking. This is a common practice in the airline industry to maximize revenue and avoid empty seats.

However, this may also result in some passengers being denied boarding involuntarily if there are not enough volunteers to give up their seats. In this case, passengers may be eligible for American Airlines overbooking compensation.

According to EC261, passengers can claim American Airlines overbooking compensation if they have:

  • Confirmed reservation and a valid ticket for the flight
  • Checked in on time or at least 45 minutes before the scheduled departure time
  • Denied boarding involuntarily due to overbooking and not due to any other reason, such as security, health, or documentation issues

According to APPR, passengers can claim American Airlines overbooking compensation if:

  • Confirmed reservation and a valid ticket for the flight.
  • Checked in on time or at least 60 minutes before the scheduled departure time.
  • Denied boarding involuntarily due to overbooking and not due to any other reason, such as security, health, or documentation issues.

In addition to denied boarding compensation, passengers also have the right to choose one of the options mentioned earlier in case of flight cancellation: rebooking, refund, or rerouting.

Alternatively, American Airlines may offer passengers some incentives to voluntarily give up their seats in case of overbooking, such as:

  • Travel vouchers or credits that can be used for future flights with American Airlines or its partners
  • Upgrades to a higher class of service or a better seat on another flight
  • Miles or points that can be redeemed for rewards or benefits with American Airlines or its partners

Still, passengers should be careful when accepting these offers, as they may waive their right to be denied boarding compensation or other benefits. Therefore, passengers should always read the terms and conditions of these offers carefully and compare them with their entitlements under EC261 or APPR.

How Much Time Do I Have to Make My Claim against American Airlines?

The timeline for submitting claims for flight delays, cancellations, or denied boarding with American Airlines varies based on the applicable regulation. Below are general instructions:

  • For flights covered under European Union Regulation 261/2004 (EC261), the timeframe to file a written claim varies by jurisdiction: 6 years for flights from the UK, 3 years from Germany, 5 years from France and Spain, and 2 years from Italy. To learn more about the time limits for claiming delayed flight compensation, please refer to this article. The airline has 30 days to respond with payment or an explanation for denial.
  • For flights regulated by Canadian Air Passenger Protection Regulations (APPR), you must submit a written claim within a year of the event. The airline has 60 days to reply with payment or reasons for refusal.
  • For flights governed by the Montreal Convention, you should lodge a written claim within 21 days of delayed baggage receipt or two years for other damages. The airline lacks a specific response timeframe, but legal action is possible if unsatisfied.

On-Time Performance of American Airlines

On average, American Airlines is known for its punctuality and reliability with:

  • On-time performance score: American Airlines has an on-time performance score of 70%. This means that 70% of its flights were on time, while 30% were delayed or canceled.
  • On-time arrival rate: American Airlines had an on-time arrival rate of 77.4% in 2022, which ranked it fourth among the ten major North American airlines
  • Punctuality recognition: American Airlines has a four-star rating, which means it has an on-time performance of 80-84.9%. Consistent operational excellence: This is a measure of how well an airline maintains its operations and avoids disruptions or cancellations. American Airlines had a cancellation rate of 1.8% in 2022, which was lower than the industry average of 2.1%.

It is important to note that this does not reflect the airline's current performance, nor does it imply that flights originated at other European airports are handled most timely.

American Airlines Claim Compensation Process

What to Do in Case of American Airlines Flight Delays and Cancellations?

  • Locate a customer relations desk at the airport to engage with the staff and understand the cause behind the flight delay or cancellation.
  • Collect tangible proof of the incident, such as flight tickets, boarding passes, receipts, photographs, etc. These materials will be valuable when pursuing compensation for American Airlines flight cancellations or delays.
  • If your American Airlines flight faces an overnight delay, communicate with the staff to discuss provisions for meals and lodging, as these should be offered.
  • Make use of our tool to assess your eligibility for EU flight delay compensation involving American Airlines.

Simplify Claiming with Click2Refund

If you want to avoid the hassle and uncertainty of claiming compensation directly from American Airlines, contact us. Click2Refund can help you get your rightful compensation from airlines for flight disruptions.

Simply provide the details of your flight delay incident, including the flight number and date, in our free flight compensation calculation tool. Upon submission, you will promptly receive our expert advice.

With our legal team boasting a remarkable track record, achieving success rates exceeding 98% in American Airlines compensation claims, you can trust us to navigate the process seamlessly. Take advantage of our services to claim the compensation you rightfully deserve.

Frequently Asked Questions (FAQs)

How much American Airlines Compensation can I get?

According to EU law, passengers of delayed or canceled flights could receive compensation of: €250 ($300) per person €400 ($500) per person €600 ($670) per person Our platform can provide accurate information on your American Airlines compensation eligibility and guide you through the process of claiming compensation from American Airlines under EU261.

Is Getting a Refund from American Airlines Possible?

Yes, except in cases of exceptional circumstances beyond the airline's control, such as airport fires or severe weather conditions. However, pursuing refunds or compensation independently can be challenging. We offer support in this regard. Click2Refund possesses extensive experience in aviation law and negotiation with airlines. If you seek compensation for EU flight delays or American Airlines mechanical delays, Click2Refund is here to assist.

How Can I Lodge a Compensation Claim with American Airlines?

Per American Airlines' cancellation refund policy, you can file a claim when your flight has been canceled or delayed without sufficient prior notice. Click2Refund can aid in this process. Utilize our calculator to begin. We operate on a no-win, no-fee basis, ensuring no risk on your part.

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About  American Airlines

American Airlines was founded in 1930 in the USA as a result of a merger of several small airlines. American Airlines’s headquarters are currently located in Fort Worth, Texas, and the main hub is Dallas/Fort Worth International Airport. American Airlines is a founding member of the Oneworld alliance. Its subsidiaries include Envoy Air, Republic Airways, SkyWest Airlines, Atlas Air, and American Airlines Cargo.

American Airlines employs more than 127,000 employees worldwide and operates a mainline fleet of more than 948 aircraft. It has declared $29.88 billion in revenue for the year 2021. American Airlines offers service to 330 destinations in 50 countries, and they have carried more than 165 million passengers in 2021.

American Airlines’s fleet consists of Boeing and Airbus model aircraft. The average age of the fleet is 12.8 years. The youngest aircraft are the Airbus A321neo at 2.3 years old. They rank 17 among 54 airlines operating this type of aircraft. The most common aircraft in the fleet is the Airbus A321, with 288 of them at hand. They rank 1 among 99 airlines operating this type of aircraft.

American Airlines has 11 accident reports to date. The most recent one was in 2016 at Chicago ORD, USA, with Boeing 767 aircraft.