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At Click2Refund, we believe travelers should get what's fair when their flights get delayed or canceled. So, we're here to help you get through the claiming process and understand your rights. If you've traveled to or from Europe and faced flight delays or cancellation issues, you might be entitled to 600€ per person under EU air passenger rights laws.

Want to know if you can claim for the Air Malta Flight delay or cancellation compensation? Enter your flight details in our online compensation checker tool to check!

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Air Malta Flight Delay Compensation

What are the conditions for Air Malta flight delay compensation?

According to EU regulation 261/2004, which applies to flights of all EU carriers, including Air Malta flights, passengers are entitled to Air Malta flight delay compensation when they are delayed by 3 hours or more due to the airline’s fault. The amount of Air Malta flight delay compensation depends on the distance of your flight and ranges from 250€ to 600€ per person, as shown in the table below:

Distance in km Air Malta Compensation
Less than 1.500 km 250 €
1.500 Km - 3.500 Km 400 €
More than 3.500 Km 600 €

To claim Air Malta delayed flight compensation, you need to check the actual arrival time of your flight, not the departure time. The arrival time is defined as the moment when the aircraft doors are opened at the final destination.

What are the exceptions to Air Malta flight delay compensation?

However, not all flight delays are eligible for compensation. Airlines like Air Malta don’t have to pay out compensation if there’s some external reason for the delay that is beyond their control.

These kinds of situations are called extraordinary circumstances and they include:

  • Bad weather
  • Natural disasters
  • Security threats (such as terrorism, sabotage, or bomb scares)
  • Air traffic control issues, such as air traffic controller strikes, or congestion
  • Strikes by airport staff or third parties, such as baggage handlers, ground crew, or fuel suppliers
  • Bird strikes or wildlife collisions
  • Medical emergencies or passenger illness

However, Air Malta has no right to use technical problems, mechanical failures, or staff shortages as excuses to avoid paying compensation, as these are considered to be within their control and responsibility.

Air Malta Flight Cancellation Compensation

What to do when your Air Malta flight is cancelled?

When you discover that your Air Malta flight got canceled, it's natural to have many questions and worries. However, the important thing to remember is, you've got two main choices in this situation:

1. Rebooking: Air Malta should offer you an alternative flight either at the earliest opportunity or on a later date, based on availability, to your destination.

2. Refund: Opting not to travel? You're entitled to a full ticket price refund. If you choose not to travel, you waive your rights to claim compensation.

All EU flights with a departure or arrival in the EU, including Air Malta flights, are entitled to this right under the EU regulation 261/2004.

During the waiting period for your new flight, Air Malta is required to offer free assistance:

  • Meals and refreshments proportional to the waiting time.
  • Hotel accommodation for overnight stays if necessary.
  • Transportation between the airport and the hotel.
  • Two phone calls, emails, or faxes to stay connected.

Regarding compensation for the inconvenience caused by the cancellation, Air Malta must provide up to 600€ per person Air Malta flight cancellation compensation for late notice cancellations (less than 14 days before departure). The compensation amount depends on your flight's distance and the delay of the new flight.

If no replacement flight offered on the same day, passengers can receive compensation amounting to:

-EUR 250 for all flights of 1 500 kilometers or less;

-EUR 400 for all flights between 1,500 and 3,500 kilometers;

-EUR 600 for all flights of more than 3,500 kilometers.

When you get a replacement flight on the same day and the replacement flight delays your arrival by 2 or more hours, you’re still legally entitled to get compensation.

What are the exceptions to Air Malta flight cancellation compensation?

If Air Malta can arrange another flight for you that has departure and arrival times similar to the original one or with a delay of less than 2 hours, you will not be eligible for Air Malta compensation.

There are also some situations that are beyond the airline's control (as we discussed above) that can cause flight cancellations. In these cases, Air Malta doesn’t have to pay compensation either. However, they have to pay Air Malta flight cancellation compensation if the cancellation was caused by something that they could have prevented, such as technical problems, mechanical failures, or staff shortages.

Air Malta Flight Overbooking Compensation

According to the European Union regulation EC261/2004, passengers who're denied boarding because of overbooking have the right to choose between the following options:

  • Re-routing to their final destination right away or at a later date of their convenience, subject to availability of seats.
  • A full refund of the ticket price or a return flight to the first point of departure if the flight is part of a package.
  • A compensation of up to 600 € per passenger, depending on the distance of the flight and the delay in arrival at the final destination.

The Air Malta Flight Overbooking Compensation amount is the same as for the cancellation and delayed situation:

Distance in km Air Malta Compensation
Less than 1.500 km 250 €
1.500 Km - 3.500 Km 400 €
More than 3.500 Km 600 €

But if the airline offers a different flight that doesn't add more delay—either two, three, or four hours depending on how far you're flying—the compensation might get cut by 50%.

Air Malta Compensation for lost or delayed baggage

If your baggage is lost or delayed by Air Malta, you should report it immediately at the baggage claim area of the airport and fill out a Property Irregularity Report (PIR).

You'll be provided with a reference code allowing you to monitor your baggage status either online or via phone. You should also keep the baggage tag that was attached to your luggage when you checked in. Air Malta will try to locate and deliver your baggage as soon as possible.

But if you don’t get your baggage after 21 days, it means that it is lost. Either way, Air Malta allows compensation for damaged or lost bags, maxing out at 1,131 SDR, roughly 1,300 €. Just fill a claim form, list your stuff with their worth, and back it up with receipts, invoices, or pics.

How to check your Air Malta flight status

To find out about your Air Malta flight, head to their website. Enter your flight number and date to check its status. The Air Malta app also helps manage bookings, check in online, and access boarding passes.

Another option is to contact Air Malta's customer service at +356 2166 2211 or via email at [email protected].

How to claim Air Malta flight delay compensation?

To claim compensation for a delayed or canceled Air Malta flight, you should have the documents and information at hand, which are your booking reference, flight details, any supporting documents like boarding passes, receipts, vouchers, etc.

The best way is to use a flight compensation company, such as Click2Refund, to handle your claim on your behalf. Our team will handle all paperwork, communication, and legal action, if necessary, and charge a fee only if we win your case. Click here to find out if you are eligible for Air Malta Flight Delay Compensation!

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About  Air Malta

Air Malta was founded in 1973 in Malta. Air Malta’s headquarters are currently located in Luqa and the main base in Malta International Airport. Air Malta is not a star alliance member.

The company has 3 stars on Skytrax rating. Philip Micallef leads the company as the CEO. Its subsidiaries include Selmun Palace Hotel, Holiday Inn Crowne Plaza and Hal Ferh Resort. It has declared € 192,200,000 in revenue. Air Malta offers service to 37 destinations in 20 countries.

Air Malta’s fleet consists of Airbus A320 model aircrafts. The average age of the fleet is 11.3 years. The youngest aircraft is the Airbus A320 at 10.4 years old. They rank 140 among 259 airlines operating this type of aircraft. The most common aircraft in the fleet is the Airbus A320 with 9 of them at hand. They rank 140 among 259 airlines operating this type of aircraft.