Air France is the prominent airline company of France and its main flight base is in Charles de Gaulle Airport. If your Air France flight has been cancelled or significantly delayed or if you have been denied boarding on an Air France flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004. Your compensation depends on the distance which is calculated based on the last destination.
Additionally, you retain the right to request reimbursement for any supplementary costs arising from the flight disruption. These expenses encompass a range of items, such as meals and refreshments, that align reasonably with the waiting time and the possibility of securing hotel accommodations
Besides, transportation expenses to and from the airport are also eligible for delayed flight compensation.
While airlines such as Air France strive to adhere to their published timetables, flight delays do occur.
However, it's reassuring for passengers to know that there are air passenger rights that protect both you and your travel arrangements.
In the event of a delay caused by Air France, you may qualify for the Air France delayed flight compensation, guaranteeing that your passenger rights receive proper recognition and resolution. Let's have a look closely at those rights.
To ensure a smooth Air France delayed flight compensation claim process, it is crucial to safely preserve your travel documents. It is advisable not to toss them out in frustration, as you may need them later.
Go to the airline's counter at the airport and inquire about the delay. And if the airline can give a reason—request a written document attesting to the cause of the delay.
If your flight experiences a delay exceeding 3 hours:
Also, under Air France delayed flight compensation, you are entitled to make up to two phone calls to facilitate necessary arrangements, such as notifying car rental companies or hotels about the updated arrival time.
When it comes to 'Air France delayed flight compensation,' it is essential to be aware of certain exceptions that may apply.
The entitlement for a delayed intracommunity flight of over 3,500km:
For compensation reduction for a flight with a distance over 3,500km delayed for 3 to 4 hours:
Besides, there are certain exemptions from the Air France delayed flight compensation payment:
You may be eligible for compensation if the delay results from technical difficulties or an airline staff strike, as outlined under EC 261.
In addition, note you have up to five years to file a claim with Air France and receive compensation for your flight delay. If you find navigating rules and regulations complicated you can swiftly determine your eligibility using our free compensation calculator.
Because Air France's headquarters are in the European Union, nearly all of its flights fall under the coverage of EC 261. This regulation is widely recognized as one of the most comprehensive sets of air passenger rights worldwide. However, you need to know is:
And passengers who have been delayed, canceled, or overbooked flights due to no fault of their own are entitled to compensation under the EC 261 legislation. Passengers are also eligible to make claims for previous flights; in many cases, claims for flights over the previous five years are still valid.
In case of an Air France flight cancellation, the passenger rights in Europe are well- defined and clear
Moreover, if Air France provides notification of the cancellation at least 14 days in advance of your departure, there exists the potential for you to qualify for reimbursement of up to $700 per person. When Air France cancels a flight, their typical practice is to do their best to rebook passengers on the next available flight without any extra charges.
But, if the alternative flight doesn't suit your needs, you have the option to request further adjustments. Or even a refund if you no longer wish to travel on that particular route
Is it possible to receive flight compensation if you miss a connection on an Air France trip?
Yes, you may be entitled to compensation if you missed your connection due to an Air France flight delay.
There are, however, certain criteria that need fulfillment for eligibility consideration:
Is it possible to get a refund for a missed Air France flight?
If your Air France flight does not depart 5 hours after the scheduled departure time —you may be eligible for reimbursement.
A refund for a flight delay differs from compensation:
The refund amount depends on your journey status:
The calculation of refund amounts depends on the price of your ticket, in contrast to the fixed amounts in flight delay compensations.
The French airline is in line with the industry norm with:
When it comes to processing flight compensation claims, Air France's record is above average, if not excellent.
Remember that these figures are averages; some difficult cases may take much longer. Some instances require referral to a court or a National Enforcement Body because they are more sophisticated (NEB). The processing time is much longer in those circumstances.
Air France offers Premium Economy, a flying class that elevates the basic Economy experience. This class presents travelers with additional legroom and space, a more tranquil and less populated cabin. Furthermore, seats in Premium Economy surpass the comfort level of those in Economy.
You can reach out to Air France using the following number: 00 33 9 69 39 36 54.
We advise you to connect with Air France using their online form rather than calling them due to the high volume of calls they typically handle
At Click2Refund, we're more than happy to guide you at no risk regarding your eligibility for compensation.
What we require are the specifics of your flight delay incident. Just enter your flight number and date into our free flight compensation calculation tool below—and you'll immediately receive our advice! Our legal team has a great track record for the claims regarding Air France flight delay and cancellation cases and our success rate is over 98%.
Air France was founded in 1933 by Air France-KLM in France. Air France’s headquarters are currently located in Tremblay en France and the main base in Charles de Gaulle Airport. Air France is not a star alliance member. The company has 4 stars on Skytrax rating. Anne eRigail leads the company as the CEO. Its subsidiaries include Joon, HOP!, Transavia France, Servair and Soc Construct Repara Materi Aeronautiq.
It has declared $ 11,088,000,000 in revenue. Air France offers service to 320 destinations in 133 countries and they have carried more than 34 million passengers in 2020. Paris-Berlin,London-Paris, Istanbul-Paris, Istanbul-Dublin are some of the main flight destinations.
Air France’s fleet consists of Boeing 777 model aircrafts. The average age of the fleet is 12.9 years. The youngest aircrafts are the Boeing 787 at 1 years old. They rank 9 among 54 airlines operating this type of aircraft. The most common aircraft in the fleet is the Boeing 777 with 70 of them at hand. They rank 43 among 67 airlines operating this type of aircraft.
Air France have 11 accident reports to date. The most recent one is in 2009 at São Paulo Archipelago, Atlantic Ocean228 with Airbus A330 aircraft.